Vanguard Reviews | Glassdoor.com.au

Vanguard Reviews

Updated 19 Jul 2019

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Found 2241 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
73%
Approve of CEO
Vanguard CEO Tim Buckley
Tim Buckley
228 Ratings
  1. Helpful (5)

    "Great Company, slow growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time for more than a year

    Pros

    Great work life balance Relaxed environment Will pretty much never get fired unless you do something stupid Great benefits and 401k contributions Great company if you are OK with a longer career path

    Cons

    Time in job requirements Almost nothing was merit based, I was paid less than the incompetent ones on my team because I had not been their as long and I was the team leader in almost all categories. 6 year vesting. How long you have been at Vanguard matters more than anything else. It is 100% who you know and not what you know, you have to have a network to go anywhere here.

    Advice to Management

    Remove time in job requirements and hire based on merit, not network.

    Vanguard2019-06-25
  2. Helpful (10)

    "Apply somewhere else, seriously"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vanguard full-time for more than 10 years

    Pros

    Benefits and Work Flexibility, but come at a price of dysfunctional management and stress

    Cons

    Salary is not competitive, depending on your management team and what dept you either are applying for or work in, chances are high that you'll be treated like garbage down the road and forced out or fired. Just not worth it.

    Vanguard2019-07-13
  3. "Good place to start out"

    StarStarStarStarStar
      Current Employee - Software Developer 

      I have been working at Vanguard full-time

      Pros

      Reasonable interview, quick response time after interview. Using a lot of new tech. Lots of room to learn.

      Cons

      None so far.

      Vanguard2019-07-08
    • Helpful (26)

      "Had enough - retired early"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Manager 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Vanguard full-time for more than 10 years

      Pros

      There are plenty of crew that actually care about doing a good job, and they are the one's keeping the ship afloat.

      Cons

      Toxic atmosphere allowed to fester, micromanagement to the point of bringing crew to tears, calling in sick because of stress, very few true leaders. HR allows management level to hire friends (ex-coworkers) and then write each other the good bonus worthy reviews while others are down rated based on perception or need to have someone ranked lower. Lack of communication or courtesy by managers just looking to move up the...

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      Advice to Management

      Try being a leader and build up your team instead of taking credits for wins and laying blame for misses.

      Vanguard2019-06-18
    • Helpful (36)

      "YOU HAVE BEEN WARNED"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Client Relationship Specialist in Malvern, PA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Vanguard full-time for more than a year

      Pros

      18 PTO Days and you can buy PTO days

      Cons

      Micromanagement, no room for growth, cut throat, excessive micromanagement, burn out, zero incentive to do well,

      Advice to Management

      I work in the call center. The role can be called Brokerage Professional, Personal Investor. Client Relationship Specialist, etc. You are micromanaged from the start of the day to the end. You have to take 40-50 calls a day to change peoples passwords and buy mutual funds. There is zero room for growth unless you get really lucky or you KNOW someone. There are zero incentives to do well at your job. I can do the bare...

      Show More
      Vanguard2019-06-04
    • Helpful (1)

      "Good Foot In The Door"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Brokerage Investment Professional 

      I have been working at Vanguard full-time

      Pros

      Great reputable company and culture

      Cons

      Be ready to take a lot of calls

      Vanguard2019-07-01
    • "Fine"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Client Relationship Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Vanguard full-time for more than a year

      Pros

      It’s not the worst place to work benefits are good and pto is awesome.

      Cons

      Boring work, to get a high pay or in certain departments is near impossible. Pay is lower than most places, they say benefits outweigh this but not always.

      Vanguard2019-07-16
    • Helpful (16)

      "Glorified Call center. Not what was advertised"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Brokerage Professional in Malvern, PA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Vanguard full-time for less than a year

      Pros

      Colleagues and managers are generally excellent and supportive Good work life balance Work doesn't follow you out of the office It can be rewarding to help clients in unique situations Series 7 training was excellent

      Cons

      The job is a call center job. Not what was advertised in the job posting. Clients can be mean and you do not feel empowered to go out of your way to help Pay is subpar

      Advice to Management

      Be transparent about the job. Don't be deceptive towards your incoming talent. The turnover rate in this role speaks to the lack of transparency during recruiting.

      Vanguard2019-06-14
    • Helpful (5)

      "Retail - Brokerage Investment Professional"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Personal Investor in Malvern, PA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Vanguard full-time for more than a year

      Pros

      A lot of networking opportunities. Good amount of vacation days

      Cons

      Not enough transparency from upper management. Pay grade system does not benefit internal employees.

      Vanguard2019-07-10
    • Helpful (3)

      "Monotonous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Client Experience Specialist in Phoenix, AZ
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Vanguard full-time for more than 3 years

      Pros

      Benefits, Easy, Comfortable once you know the job

      Cons

      Micromanaged, sit in a cubicle in a call center

      Advice to Management

      Pay more. Be more transparent

      Vanguard2019-07-11
    Found 2241 reviews