Verizon Retail Sales Representative Reviews

Updated 12 Jan 2021

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3.9
74%
Recommend to a Friend
91%
Approve of CEO
Verizon CEO Hans Vestberg
Hans Vestberg
16 Ratings
  1. "Would work there again"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time for more than a year

    Pros

    The pay and commission scale is awesome. Co-workers usually great from store to store and management does a good job caring. Huge company so lots of room for horizontal movement depending what field you want to end up in.

    Cons

    Customers can be ridiculous and rude sometimes. Vertical movement up the chain of the company can be more about who you know and not what you know.

    Continue reading
  2. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Minneapolis, MN
    Recommends
    Neutral Outlook

    I worked at Verizon full-time for more than a year

    Pros

    Pay was great and love customers

    Cons

    Schedule was very unbalanced and unstable


  3. "Great Benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Verizon Retail Sales Representative in The Woodlands, TX

    I have been working at Verizon full-time for more than 8 years

    Pros

    Great benefits and good pay

    Cons

    Pay has declined over years and workload continues to increase

  4. "GOOD"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 

    I worked at Verizon full-time for more than 5 years

    Pros

    good pay bonuses commission room for growth fast paced

    Cons

    too much turn over bad management high demands

    Verizon Response

    January 5, 2021

    Providing a positive work environment centered around personal growth and success is extremely important to us, so we appreciate you sharing your feedback. Thank you for taking the time to express your opinions on potential areas of improvement.

  5. "V"

    4.0
    Former Employee - Wireless Retail Sales Representative in Austin, TX

    I worked at Verizon full-time

    Pros

    Great pay and benefits. Great team and management

    Cons

    No cons to list atm

  6. "Good pay for retail, culture can be toxic."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Sioux City, IA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Verizon full-time for more than 5 years

    Pros

    Good pay for retail. Fun and interesting Job. Nationwide company.

    Cons

    Verizon Wireless had a habit of promoting the best salespeople to managers. This lead to managers who were young without experience and with major ego's. Verizon would typically change for the sake of change. They loved saying how much they changed, I don't think they even knew why they changed things. Typically in a year, you'd have 3-4 major policy changes affecting us. At the end of the year one would still be in place. This was common over my 6 years with the company.

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  7. "Na"

    4.0
    Current Employee - Verizon Wireless Retail Sales Representative in Columbia, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon full-time

    Pros

    PTO, Vacation, spiffs and diversity

    Cons

    No cons at all cool job

  8. "Low pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Verizon Wireless Retail Sales Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Verizon full-time for more than 3 years

    Pros

    Good environment Diverse work place

    Cons

    Long hours for the pay rate not much opportunity for growth

    Verizon Response

    October 26, 2020

    Thank you for your feedback! We appreciate you taking the time to share your review with us, as we are always looking to improve.

  9. "It is what it is"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Verizon Retail Sales Representative in Cherry Hill, NJ

    I have been working at Verizon full-time for more than 3 years

    Pros

    Pay was previously great if you worked hard

    Cons

    Pay has been drastically cut

  10. "Customer service"

    3.0
    Current Employee - Verizon Wireless Retail Sales Representative in Des Moines, IA

    I have been working at Verizon full-time

    Pros

    Good pay and nice people

    Cons

    Annoying customers but it pays off

    Verizon Response

    October 20, 2020

    Thank you for taking the time to leave a review. Your feedback is important to us!

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