Verizon Wireless Reviews | Glassdoor.com.au

Verizon Wireless Reviews

Updated 23 September 2018
9,351 reviews

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3.6
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Hans Vestberg
4 Ratings

9,351 Employee Reviews

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Pros
Cons
  • "no work life balance as a sales rep" (in 971 reviews)

  • "No work life balance (you are supposed to attend the call even at 12 AM)" (in 272 reviews)

More Pros and Cons

  1. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual in Sydney
    Former Employee - Casual in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Awesomely decent pay
    -Friendly co workers
    - Flexible regarding study timetables, family commitments and such
    -Really chill atmosphere

    Cons

    Really can't think of any, other than the shifts are ridiculously late sometimes, which I really can't see a reasonable justification for. Other than that, top employer and great management.


  2. "Would work there again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    The pay and commission scale is awesome. Co-workers usually great from store to store and management does a good job caring. Huge company so lots of room for horizontal movement depending what field you want to end up in.

    Cons

    Customers can be ridiculous and rude sometimes. Vertical movement up the chain of the company can be more about who you know and not what you know.

    Advice to Management

    Shifts are too long.

  3. Helpful (1)

    "Retail Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time

    Pros

    Good benefits. Good co workers. Best network in the US, so you are truly selling something that has value. Great training program.

    Cons

    Management through fear. Unrealistic targets set on very specific KPIs. (Can't we just focus on revenue and profitability?!) Made to feel guilty if taking a sick day.

    Advice to Management

    Stop micro-managing and teach sales team to look at the bigger picture. Why sell accessories? To make revenue. Why push data plans? To make recurring revenue. We get it. But why force us to push an 80 year old grandpa into a smart phone, when he clearly states he is looking for something basic? You loseccredibilityvand threaten long-term customer relationships. Find meaningful offerings to provide to segmented markets -- one size does not fit all.


  4. "Excellent career options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Flexibility, great people, know their stuff, friendly, customer focused, understanding

    Cons

    on 24X7 - multiple international meetings


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Indirect Account Manager
    Current Employee - Indirect Account Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Company is great. Benefits and pay are second to none in the industry.

    Cons

    With the flattening of the company that happened a couple of years ago, there is almost no room for advancement anymore.


  6. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Longview, TX (US)
    Current Employee - Solutions Manager in Longview, TX (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Great benefits and sales compensation. Verizon provides the tools and resources to be successful.

    Cons

    May WorkWeekends
    Quota Attainment Changes

    Advice to Management

    Continue to develop and invest in leaders


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Lots of opportunity for growth, fun place to work

    Cons

    Stressful job, can be hard to compete with other companies promotions

  8. Helpful (2)

    "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Great work experience gained to branch off into many different areas.

    Cons

    We are not valued for the amount of work done supporting large enterprise accounts.

    Advice to Management

    More career advancement from the call center.


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in New Philadelphia, OH (US)
    Current Employee - Business Account Manager in New Philadelphia, OH (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless part-time (More than 10 years)

    Pros

    They pay really well and have great benefits

    Cons

    hard to hit numbers, goals keep increasing


  10. Helpful (1)

    "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Expert in Rolling Meadows, IL (US)
    Former Employee - Tech Expert in Rolling Meadows, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Excellent benefits package includes HMO or PPO with BCBS of IL, 3% company match for 401k, FSA, tuition reimbursement and yearly bonuses based on company performance as well as your personal performance.

    Cons

    Highly stressful position, need to be able to work nights and weekends. Schedule options based on performance and tenure combo and availability is based on needs of the business.


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