Virgin Atlantic Airways Reviews | Glassdoor.com.au

Virgin Atlantic Airways Reviews

Updated 11 Jul 2019

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Found 198 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
86%
Approve of CEO
Virgin Atlantic Airways CEO Shai Weiss
Shai Weiss
11 Ratings
Pros
Cons
  • "unconscious bias alive and kicking in the airline(in 15 reviews)

  • "I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management(in 7 reviews)

More Pros and Cons
  1. "contact centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways

    Pros

    very professional, rewarding, energetic atmosphere, great career progression

    Cons

    high targets, systems can be slow, have to be patient with some customers

    Advice to Management

    help develop careers

    Virgin Atlantic Airways2017-03-09
  2. "Virgin Atlantic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Virgin Atlantic Airways part-time

    Pros

    Good benefits with the chance to visit great destinations

    Cons

    Low pay, poor work/life balance

    Virgin Atlantic Airways2018-11-27

    Virgin Atlantic Airways Response

    March 19, 2019Recruitment Manager

    Thank you for your feedback and agree it is great to have the opportunity to visit some of our great global destinations using our employee concessionary package. We are looking at ways that we can aid the work/home life balance, such as flexible working type initiatives, we are ...

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  3. Helpful (4)

    "Why have they changed the name - Virgin Australia is different to Virgin Atlantic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Brisbane
    Doesn't Recommend
    Negative Outlook

    I worked at Virgin Atlantic Airways

    Pros

    Nothing is there to be happy about

    Cons

    I think this company is trying to hide some things. The employees hate them they make them redundant . The executive team spend money on projects and then they close them with 0 success And now BRANSON is trying hide all this by claiming profiles are the same when they ARE SEPARATE companies. COME ON GET REAL

    Virgin Atlantic Airways2016-06-12

    Virgin Atlantic Airways Response

    July 12, 2016Recruitment Manager

    Thank you for taking the time to share your review however, it looks like your comments refer to Virgin Australia in Brisbane and not Virgin Atlantic which is based in the UK.

  4. Helpful (2)

    "An absolute pleasure so far..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time for less than a year

    Pros

    Since joining I have had a fantastic experience, 3 months in and Virgin Atlantic is absolutely living up to my expectations. I returned straight from maternity leave and my manager has allowed me the space and flexibility as I transitioned into the new world of balancing being a working mummy. The benefits are fantastic, with the recent new introduction of Eve Benefits, employees have even greater flexibility showing...

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    Cons

    There definitely aren't many- 6 months probation seems like a very long time. Whilst food and coffee on site is good- I feel it should be more subsidised.

    Advice to Management

    Our HR People Leadership are very informative, informal and welcoming- keep doing what you are doing!

    Virgin Atlantic Airways2019-07-03
  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airline Pilot in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time for more than 5 years

    Pros

    Awesome people and culture. I've been here almost 7 years and love every moment.

    Cons

    Jetlag is hard, but the company make it worthwhile.

    Virgin Atlantic Airways2019-07-07
  6. "Fab job, great lifestyle"

    StarStarStarStarStar
      Former Employee - Cabin Crew 

      I worked at Virgin Atlantic Airways full-time for more than 5 years

      Pros

      The people, Travel destinations, Flight consessions

      Cons

      Pay, Constant changes, no delay pay

      Virgin Atlantic Airways2019-07-05
    • "Nowhere can be perfect, but VA is a great place to work in comparison."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Crawley, West Sussex, South East England, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Virgin Atlantic Airways full-time

      Pros

      Great culture that is promoted and genuinely felt cared for. I was working on new technology (in comparison with other places I've worked), quite exciting. Seriously promoting Agile/Scrum working alongside DevOps... exciting stuff. In house training and culture without the feeling of being inadequate. Good working culture with flexibility and good managers who understood work life balance and family. Overall, lovely...

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      Cons

      Location isn't well served for taking a train and buses aren't cheap. Pay isn't as good as other places but the benefits and work culture kind of make up for it. Can be a little bit too rigid in working within their own process and methodology. Could potentially be stuck on one project for a while so lack of variety. But the culture encourages you to speak up and request some variety. Sometimes there are long hours...

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      Advice to Management

      Overall felt my management were really quite cool.

      Virgin Atlantic Airways2019-06-24
    • "Great job, not so great pay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cabin Crew in London, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Virgin Atlantic Airways full-time for more than 3 years

      Pros

      - Great perks (staff travel, private medical insurance and range of other benefits you can choose from) - Travel - Roster flexibility - Fun, friendly and approachable colleagues

      Cons

      - Pay - Allowances to spend while away have reduced - Slow progression, not much movement between ranks

      Advice to Management

      Invest more into cabin crew pay

      Virgin Atlantic Airways2019-07-03
    • "Cabin crew Salary at Virgin Atlantic"

      StarStarStarStarStar
        Former Employee - Cabin Crew in London, England
        Recommends
        Approves of CEO

        I worked at Virgin Atlantic Airways full-time for more than 5 years

        Pros

        Friendly, exciting, travel perks, uniform, pension Plan

        Cons

        Tiring, no set roster, poor pay, destinations hotels, trip pay

        Virgin Atlantic Airways2019-06-13
      • Helpful (2)

        "Terrible place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service Representative in Swansea, Wales
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I worked at Virgin Atlantic Airways full-time for more than 3 years

        Pros

        None at all to be honest.

        Cons

        Pay, hours, bonus, people all terrible.

        Virgin Atlantic Airways2019-07-11
      Found 198 reviews