Virgin Australia Airlines Guest Services Reviews

Updated 20 Apr 2020

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3.5
57%
Recommend to a Friend
100%
Approve of CEO
Virgin Australia Airlines CEO  John Borghetti
John Borghetti
2 Ratings
  1. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Guest Service Agent 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Virgin Australia Airlines for more than a year

    Pros

    Flexible working on contract Nice uniform Friends you can call family

    Cons

    Early starts, short shifts, pay is too low

  2. "guest services"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service in Brisbane
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Virgin Australia Airlines part-time

    Pros

    friendly people, proactive days and every changing. staff travel benefits which is amazing

    Cons

    hard to grow within the company and shift work

  3. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premium Guest Services in Brisbane
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Virgin Australia Airlines full-time for more than 10 years

    Pros

    The culture is amazing.

    Cons

    Work life balance is limited when doing shift work.

  4. "Hard work for average pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Supervisor in Brisbane
    Doesn't Recommend
    Negative Outlook

    I have been working at Virgin Australia Airlines full-time for more than 5 years

    Pros

    Travel benefits and annual leave

    Cons

    Constant changes to structure and procedures

  5. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Services Agent in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Virgin Australia Airlines part-time for more than 10 years

    Pros

    Great friendships and staff travel benefits

    Cons

    Passengers treating you like you have personally ruined their entire lives

  6. "Guest Service Officer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Services Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Australia Airlines part-time for more than a year

    Pros

    Airport environment, friendly employees,

    Cons

    Early starts, rotating roster, unflexible

  7. "Good company to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Guest Service in Bowen Hills
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Virgin Australia Airlines for less than a year

    Pros

    Nice modern office to work in and travel perks

    Cons

    Workload can be tiring at times

    Continue reading
  8. "VA review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Guest Service Operator in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Australia Airlines for more than 3 years

    Pros

    Great work environment and people are what brings you to the job everyday. Travel benefits and everyday is just like a box of chocoloates you never know what your going to get!!

    Cons

    Early morning starts and late night finishes. The airport never sleeps!!!

    Continue reading

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