Virgin Australia Airlines Reviews

Updated Jul 31, 2021

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Found 313 of over 327 reviews

3.8
72%
Recommend to a Friend
89%
Approve of CEO
Virgin Australia Airlines Managing Director and Chief Executive Officer Paul Scurrah  (no image)
Paul Scurrah
85 Ratings
Pros
  • "They have fabulous staff travel benefits(in 59 reviews)

  • "Great culture and travel benefits(in 42 reviews)

  • Cons
  • "Early starts, working weekends, shift work(in 19 reviews)

  • "Can work really long hours, EBA needs to be renegotiated(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Love Virgin Australia

      Jun 25, 2021 - Information Technology in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, great culture, great fun

      Cons

      Wounds from the pandemic will last for a while

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    2. 5.0
      Former Employee, more than 10 years

      Fantastic place to work

      Jul 31, 2021 - Capability Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, room for growth. Felt supported and went above and beyond for staff during recent pandemic. Support mental health and upskilling for new roles.

      Cons

      Changes due to Covid 19. Unfortunately changes happened with Covid and even though the management supported staff a new leadership team were bought in to cut numbers to keep the airline afloat.

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    3. 3.0
      Former Employee

      Dream job with fewer perks

      May 19, 2021 - Cabin Crew (Full Time) in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Being able to fly with a great bunch of people - Exploring different destinations - Additional work hours on offer - No one day is the same despite repetitive workload - Good focus on safety - Staff travel benefits including for friends and family. - Stylish and professional uniform guidelines

      Cons

      - Less flexible than what originally was. - Expect to work more for less under new owner Bain. - Lack of care for crew welfare under new owners. Took them several months to provide crew with food despite giving options to passengers and pilots. - Under new leadership the company has cut costs and will force lower pay for new crew. - Lack of understanding of crew welfare when it comes to being forced to work longer shifts - Inconsistent decision making: some crew are great along with supervisors, others do little and tend to get away with it. - Focus of on time performance at the cost of cleanliness during turns. - Ever changing schedule with crewing making alterations to roster frequently with little say or input. This was worse after COVID when company continued to roster reserve duties and made working for them less achievable for parents and people with other commitments. - Bain removed the original Virgin CEO for their pick Jayne from former Jetstar despite promises to back current CEO. Jayne unfortunately has little involvement with crew, targeted crew unprofessionally when they voted no to the first forced EA negotiations and remains a burden of conflict when it comes to Virgin brand and culture.

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    4. 4.0
      Former Employee

      Great Company

      Jul 21, 2021 - Baggage Handler 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the staff are great because they like what they do

      Cons

      Middle management are hard to motivate

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    5. 4.0
      Current Employee, more than 10 years

      Great when ….

      Jun 23, 2021 - Supervisor in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary plus allowances, in-house training, people, meet awesome Guests, procedures and policies.

      Cons

      A couple of middle management show inability to lead or ensure duty of care appropriately showing inexperienced leadership and own personal inadequacy.

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    6. 4.0
      Former Employee

      An airline with potential to grow

      Jul 9, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff travel benefit, nice colleagues

      Cons

      Continuous restructure, staff survey has been ignored by management

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    7. 3.0
      Current Employee

      n/a

      Jul 21, 2021 - General Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pre covid outlook with new CEO was positive

      Cons

      Covid decimated the travel inductry

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    8. 5.0
      Current Employee

      .

      Jun 24, 2021 - Crew in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good perks and people to work with

      Cons

      Management can be improved a lot

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    9. 2.0
      Former Employee, more than 1 year

      Terrible Management

      Jul 10, 2021 - Guest Service Agent in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping passengers and the airport buzz

      Cons

      Was like working at Woolies checkout! Super busy and system would regularly break down and passengers would get upset

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    10. 4.0
      Current Employee

      Headline

      Jun 16, 2021 - Workforce Planning Specialist in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working in pandemic in an airline

      Cons

      Culture is great, nice office

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    Viewing 1 - 10 of 313 Reviews

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