Virgin Australia Airlines Reviews | Glassdoor.com.au

Virgin Australia Airlines Reviews

Updated Sep 25, 2019

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Found 139 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
59%
Approve of CEO
Virgin Australia Airlines CEO John Borghetti
John Borghetti
69 Ratings
  1. "Excellent staff benefits and career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Brisbane
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Virgin Australia Airlines full-time for more than 5 years

    Pros

    Nice brand, excellent business class cabin on A330 & B777 aircraft; Great crew leaders who are approachable and friendly; opportunity for career progression or movement between departments, excellent staff benefits including our awesome staff travel. Also, excellent training department.

    Cons

    With a fleet of only five B777 and six A330’s, VA only flies to Hong Kong and Los Angeles in terms of long-haul.

    Advice to Management

    Given the local geography and the market/population of Australia, it is obvious that the company needs to find a way to expand its long-haul operations to other potential countries/markets, and that way not end up relying only in our domestic/Int’l short-haul market. Also, bases only need 3 managers per base (Max), rather than 5, 6 or 7. That’s a waste of expenditure when that money can be spent on other more... important projects/departments.

    Show More
    Virgin Australia Airlines2019-06-18
  2. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Sydney
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Virgin Australia Airlines part-time for more than 5 years

    Pros

    The people, the benefits, engaging with new people everyday, great for those who love being on the move.

    Cons

    Shift Work, money, unpredictability, 365 days a year business, no public holidays no Christmas etc.

    Advice to Management

    Listen to your crew, and stop treating those like staff numbers there are real life people behind those numbers.

    Virgin Australia Airlines2019-05-23
  3. "Guest Service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Services Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Australia Airlines part-time for more than a year

    Pros

    Airport environment, friendly employees,

    Cons

    Early starts, rotating roster, unflexible

    Virgin Australia Airlines2019-05-12
  4. Helpful (1)

    "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Perth, Western Australia
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Australia Airlines full-time for more than 5 years

    Pros

    Fantastic career, endless opportunities and room to grow. You can virtually navigate your way through any career path you wish within the organisation. Fantastic rosters with an excellent bidding system (you can build your own roster). Fantastic layovers in excellent hotels. Wonderful colleagues and management. Great easy to maintain uniform. Fast paced environment, no two days are the same. Lovely Guests on board.... Thorough training and development to set yourself up for success. Excellent industry benefits. Great meals on-board or they provide an esky so you can bring your own if you wish.

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    Cons

    you have a lot of family and friends who will ask you for discounted flights and as they can't book themselves you can often feel like a travel agent constantly booking and modifying flights and handling payments

    Advice to Management

    keep doing as you are doing - very optimistic times with the appointment of Paul S and can't wait to see what the future holds

    Virgin Australia Airlines2019-05-05
  5. "Culture nothing like the perception. Very hr policy driven rather than people driven."

    StarStarStarStarStar
     

    I worked at Virgin Australia Airlines

    Pros

    Flights were useful and most of the staff were lovely

    Cons

    Culture driven by john borghetti and his senior team lost the virgin Branson culture more driven by fear

    Advice to Management

    Get a new senior team and move away from policies and towards

    Virgin Australia Airlines2019-05-03
  6. "Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Virgin Australia Airlines full-time

    Pros

    Friendly people, staff travel benefits, changing all the time

    Cons

    Disconnects between GM and Executive levels Squeezing employee numbers, but burning cash elsewhere.

    Advice to Management

    Talk to the employees that do the work, not always the management level view Talk to the employees about what works and doesn't work Run your own race, it's not always about qantas.

    Virgin Australia Airlines2019-04-13
  7. "Great Place to make a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Virgin Australia Airlines part-time

    Pros

    Great Culture, Great People, great Benefits

    Cons

    Not very flexable with out side of work commitments

    Virgin Australia Airlines2019-04-04
  8. "worst management I've ever seen"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Virgin Australia Airlines full-time

    Pros

    nice uniform, opportunity for advancement to international cabin crew

    Cons

    unorganized, unprofessional, very uncaring towards the people.

    Virgin Australia Airlines2019-05-02
  9. "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Analyst in Brisbane
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Virgin Australia Airlines full-time for more than 3 years

    Pros

    Staff perks and friendly environment

    Cons

    Behind in tech/legacy systems. Salary a bit below market rates.

    Virgin Australia Airlines2019-03-20
  10. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Virgin Australia Airlines full-time

    Pros

    Good Benefits and Good People to work with

    Cons

    Salaries are below market rates

    Advice to Management

    Keep up the great work!

    Virgin Australia Airlines2019-02-26
Found 139 reviews