Waitrose Customer Service Associate Reviews
Updated 14 Nov 2020
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Recommend to a Friend
Approve of CEO
Rob Collins
7 Ratings
Pros
always a lot of work, people very kind
Cons
lower management could be more involved
"Lovely company to work for - seasonal role"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Waitrose for less than a year
Pros
Friendly colleagues and a nice environment
Cons
None, it was very enjoyable
"Waitrose"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI have been working at Waitrose part-time
Pros
good experience, teaches you a lot of skills
Cons
For people who like to work in fast pace environment
"l"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Waitrose part-time
Pros
Diverse tasks and great benefits
Cons
In advance holiday booking difficulties
"Customers are generally nice, managers don't really care that much about you."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookI worked at Waitrose part-time for more than a year
Pros
Customers can be very nice Pleasant place to work
Cons
Managers do not really care about you as an individual I got put on the bakery at 6am on a Sunday morning, being a 20 year old girl, having an early night on a Saturday night every week is not a good life. I asked for it to be changed, as I felt others were more suitable. They said no, so I ended up having to leave. Had trouble with them putting more on to work when I had it booked off. They told me I couldn't have it off even though it had been approved 2 months before. I had to work it.
Continue readingPros
Great benefits, great pay, yearly bonus
Cons
None that I can think of
"Flexible"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI worked at Waitrose full-time
Pros
Flexible work hours Kind colleagues
Cons
Often understaffed Occasionally rude customers
"Good place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Waitrose part-time for more than a year
Pros
Good staff benefits, good incentives
Cons
Dealing with difficult customers and feedback
Pros
not bad to work for
Cons
it is quite physically demanding
"Decent"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at Waitrose part-time for less than a year
Pros
Great pay + benefits. Also, most colleagues were friendly and pleasant to work with.
Cons
Some staff weren't as accomodating, but that can happen with any job!
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