Westpac Group Employee Reviews about "senior management"

Updated 21 Dec 2019

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4.0
84%
Recommend to a Friend
87%
Approve of CEO
Westpac Group Managing Director and CEO Brian Hartzer (no image)
Brian Hartzer
483 Ratings
Pros
Cons
  • "Too much red tape hard to get things done quickly(in 31 reviews)

  • "Senior Management needs to be evluated(in 25 reviews)

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Reviews about "senior management"

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  1. "Great ethical company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Westpac Group full-time for more than 10 years

    Pros

    Great staff benefits and career opportunities

    Cons

    Some senior management can be out of touch with their teams

  2. "You’re just a number"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior IT Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westpac Group full-time for more than 10 years

    Pros

    Many opportunities Can purchase extra leave

    Cons

    Culture Senior management doesn’t want to hear about the issue


  3. "Good CEO"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Essentials Banker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac Group full-time for more than a year

    Pros

    Emphasis on the people culture

    Cons

    Senior Management needs to be evluated.

  4. "Analyst"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Westpac Group full-time for more than 10 years

    Pros

    Great people and great flexibility

    Cons

    Lack of employee engagement with senior management around significant business change

  5. "Project manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac Group full-time

    Pros

    Large company, many opportunities throughout the business, lots of funding in learning and development. Decent pay.

    Cons

    Senior management don't care about their employees, quite political

  6. Helpful (1)

    "Bank manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Westpac Group full-time for more than 10 years

    Pros

    Good benefits decent banking discounts and they invest in leadership programs. The strategy for service is spot on and the ceo is very good

    Cons

    Political, it’s all about who you know and what they think of you, your capabilities don’t come into it, they say that they want their staff to be happy but they don’t really mean it. Senior management attack each other behind closed doors. Retail is a nightmare and there is a big disconnect between the frontline and the people making decisions for the front line.

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  7. Helpful (1)

    "Amazing flexibility, not so great renumeration"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Westpac Group full-time for more than 3 years

    Pros

    Flexible work schedule, time off for study, casual Fridays, relatively flat structure

    Cons

    Lower salary/bonus than industry average, egotistical senior management

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  8. Helpful (6)

    "Senior Manager - Business/Commercial"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Manager in Brisbane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westpac Group for more than 10 years

    Pros

    The Company has a great history and some great policy's such as Purchased Leave, Maternity Leave, etc, etc. Obtaining approval to use these policies is not that easy as it needs to 'fit the business'. Staffing is alway run on the tight side (and performance measures are not adjusted for leave), the reality is that it's very hard to access these policies (unless you work in Sydney head office), but they are there. Westpac states that it is a great place for women to work. Yes it may be in Sydney however, my experience was not in Brisbane. For instance, if a female employee was on maternity leave whilst pay rises occur (Nov/Dec yearly), you don't get one - this means that if you had 2 or 3 children, you could be $10-$15K per annum worse off than your male counterparts; and whilst on maternity leave you can't apply for job's (promotions), meaning you could come back to work, and people with less knowledge, experience worse performance could be your boss. Even worse, if you worked part year and took Mat Leave, you would end up not achieving targets, and get a poor performance review. If you perform well against your targets (more than 120%) you will get good pay increases and bonuses. If you do not achieve your target (less than 120%), you will not get a pay rise and will not get a bonus. Less than 80% and you are on performance management and twice in a row and you are looking for a job. High performers get treated very well and are untouchable, even if they do something wrong. The reason for this is that people leaders are also performance managed and they need the good performers in their team, so will overlook poor conduct as they can not afford to loose people who bring in the sales.

    Cons

    Senior Management is blind (or ignores) the Banks average products and poor operational ability to deliver for customers. The Banks latest strategy is all about customers, however, the ability to deliver products and solutions for the customer is not what I think is that good. For example, as a lending manager you may get a loan approved, but getting documents in a reasonable time frame for the customer to sign before settlement is impossible. Most Senior Leaders are promoted on the basis of being strong on activity managing subordinates to achieve sales targets and are heavily incentivised for achieving sales targets (which is all about growth in assets and revenue). Thier attitude is that if you do not achieve your targets, go looking for another job. This of course drives behaviour. It is not unusual for people to get promoted to people leader roles on the basis of friendships and if you are going to support them, which is disappointing, as it should be about who is best for role and who will do the right thing. The current CEO (Brian Hartzer) has been at the helm for over two years now. He did not do a staff survey in his first year, however did one in his second year and received poor results. This is his first CEO position having come from a consulting role which I believe he has worked his whole prior work life. The strategy he is driving (all about customers) is not reflected in middle management actions and direction giving a misalignment of work task and corporate strategy. He will say one thing, but as an employee you are being driven to do something else. For this reason, I have not rated him highly. The previous CEO (Mrs Gail kelly) was very clear with her vision and all levels of management actions were aligned. The Bank does claim to listen and work with staff (etc) and has an online whistleblower system and anonymous complaints process. My observations were that if a staff member uses these, they will cease to be a staff member after not too long. Indeed, my observations were also that if a staff member provides any feedback that is not aligned to what middle management want, you won't be there long either. If you are lucky enough to work in a division with a good boss, Westpac is great to work at, however most middle management are being ridden hard by GM level to achieve results, hence this will reflect in how they manage staff lower down the line. Bottom line - as a workplace on 2017 I would rate Westpac poorly. The corporate strategy is good, but that's not how the Bank is being managed down the line and the attitude is if you don't like it, leave. I was a good performer so generally was treated OK (which did not always occur), but I am glad I am no longer at Westpac.

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  9. "Summer Intern"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Anonymous Intern 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Westpac Group

    Pros

    - Some people are very good to work with - Good work life balance - Heard there are very good entitlements for working parents - Flexibility to work from home

    Cons

    - People are not fast moving enough - Sometimes it seems like Westpac is where people come to retire. So if you're looking for a fast paced environment then Westpac definitely isn't for you - Office politics does come into play in senior management

  10. Helpful (2)

    "Current employee"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Melbourne
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Westpac Group full-time for more than 3 years

    Pros

    Ok benefits, nice Melbourne office,people in the office are quite nice and welcoming. Opportunity to work on interesting deals given Westpacs position in the market.

    Cons

    Senior management without a clue. Lots of bureaucracy and red tape. Endless processes. Work you to the bone,and dont reward you for it, even when your team is having a good year.

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Found 25 reviews