Westpac New Zealand Reviews | Glassdoor.com.au

Westpac New Zealand Reviews

Updated 7 Aug 2019

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Found 74 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
88%
Recommend to a Friend
97%
Approve of CEO
Westpac New Zealand CEO David McLean
David McLean
20 Ratings
Pros
  • "Good culture, friendly staff members, and good development over time(in 5 reviews)

  • "good work environment, career advancement options and work culture(in 4 reviews)

Cons
  • "Most Auckland City branches had an entirely new staff every 12 months(in 3 reviews)

  • "Quite a lot of red tape, sometimes difficult to move up within the company, and remuneration can be below par for some of the back office positions(in 2 reviews)

More Pros and Cons
  1. Helpful (2)

    "Ok- but a shrinking, sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Banking 
    Doesn't Recommend
    Negative Outlook

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    Westpac Group is large, solid and genuinely has a community focus. It does some great work with sponsorship which make you feel proud to work for them. It continued lending through the 08-10 downturn while other banks shut their doors and for that is to be commended. The intranet is v. good compared to other peers. Risk adverse nature means it won't be going under any time soon. Takutai Square is a modern impressive building!

    Cons

    Training is limited. Under CEO George Frazis the organisation went forward, had money to compete and invested in training and IT systems. The change of CEO to Peter Clare has universally changed the culture for the worse. A culture of fear, cutting and paranoia have set in. Standard mix of talent and dead wood like any large organisation. In Retail banking the sales targets are largely unachievable in smaller towns leaving staff demoralised with no chance at a bonus. A salesperson in Otaki or Greymouth should not have the same targets as one in Albany. In Business banking the risk aversion of credit means we used to find it hard to compete with BNZ/ ASB. Extremely Auckland-centric and difficult to achieve things if you are out in the provinces. Like most banks it is shrinking its branch footprint/ staff due to people doing things online- this is understandable but the communication and shiftiness in how it is done is not. There is no future in being a teller/ CSR here and the bank bosses will admit this- there are plans to replace you with 'smart ATM's and Ipads. HR is a shambles. Staff KPI's regularly come out 1/3rd of the way into the financial year and are then changed 1/2 way through- meaning you don't know what you are working towards. Its core systems are straining as are old and patched onto an old DOS system that no-one wants to bite the bullet and fix due to cost.

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    Westpac New Zealand2014-06-03
  2. "Whanau"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for less than a year

    Pros

    You get recognition for hard work you put in. Competitive Salary Empowered to do the right thing Lots of cultural diversity. Westpac has a 0% tolerance on discrimination

    Cons

    Servicing others and putting their needs ahead of yours is always hard

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    Westpac New Zealand2019-08-06
  3. "A fantastic employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Banking Consultant in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westpac New Zealand full-time for more than a year

    Pros

    -support to go to the next level -continued education -great rewards and recognition policy

    Cons

    -Dificult to get opportunities when not located in Auckland, Wellington or Christchurch

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    Westpac New Zealand2019-07-27
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    The people and the culture are great, genuinely trying to get things right.

    Cons

    Don't get rewarded in line with the market for internal promotions

    Continue reading
    Westpac New Zealand2019-08-07
  5. "Digital Communications Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auckland, Auckland
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Westpac New Zealand full-time for more than 3 years

    Pros

    Flexible hours, women in leadership, inclusion and diversity

    Cons

    Lack of clear strategy

    Continue reading
    Westpac New Zealand2019-07-16
  6. "Great place to work for having a work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Risk Analyst in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than a year

    Pros

    Has great options for flexible working and has a great 'Leave Loudly' loudly policy. Has a sustainibility team, that has some great initiatives. Public financial workshops. Moving to a customer centric approach to running the business in a whole.

    Cons

    Working in Risk specifically there is a lack of team culture. Needs better documentation, when people leave a lot of knowledge leaves with them.

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    Westpac New Zealand2019-06-18
  7. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Wellington, Wellington
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than 3 years

    Pros

    Flexible job. Management is relaxed. Work isn’t too hard.

    Cons

    Reward low compared to work put in.

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    Westpac New Zealand2019-06-27
  8. "Payment Specalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Westpac New Zealand full-time

    Pros

    Good team and great atmosphere

    Cons

    Long hours, but worth it in the long ruin

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    Westpac New Zealand2019-06-02
  9. Helpful (3)

    "Great people to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Auckland, Auckland
    Recommends
    Approves of CEO

    I worked at Westpac New Zealand full-time for more than 10 years

    Pros

    Lots of great people to work with.

    Cons

    Mediocre middle management. There are more people managers in middle management rather than specialists - or even decently educated.

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    Westpac New Zealand2019-06-11
  10. Helpful (1)

    "Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auckland, Auckland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    Great team in Technology with the best CIO in New Zealand

    Cons

    Slow moving, unfocussed and weak CEO

    Continue reading
    Westpac New Zealand2019-05-17
Found 74 reviews