Westpac New Zealand Reviews | Glassdoor.com.au

Westpac New Zealand Reviews

Updated Nov 17, 2019

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4.1
81%
Recommend to a Friend
91%
Approve of CEO
Westpac New Zealand CEO David McLean
David McLean
31 Ratings
Pros
  • "Good culture, friendly staff members, and good development over time(in 5 reviews)

  • "Great work life balance for staff as well as opportunities to move around(in 5 reviews)

Cons
  • "Dificult to get opportunities when not located in Auckland, Wellington or Christchurch(in 4 reviews)

  • "(in 2 reviews)

More Pros and Cons
  1. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    The rare people who are not trying to stab you in the back

    Cons

    Targets, Management pressure. No work life balance. They expect work to come before family

    Westpac New Zealand2019-10-27
  2. Helpful (2)

    "Ok- but a shrinking, sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Banking 
    Doesn't Recommend
    Negative Outlook

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    Westpac Group is large, solid and genuinely has a community focus. It does some great work with sponsorship which make you feel proud to work for them. It continued lending through the 08-10 downturn while other banks shut their doors and for that is to be commended. The intranet is v. good compared to other peers. Risk adverse nature means it won't be going under any time soon. Takutai Square is a modern impressive... building!

    Show More

    Cons

    Training is limited. Under CEO George Frazis the organisation went forward, had money to compete and invested in training and IT systems. The change of CEO to Peter Clare has universally changed the culture for the worse. A culture of fear, cutting and paranoia have set in. Standard mix of talent and dead wood like any large organisation. In Retail banking the sales targets are largely unachievable in smaller towns... leaving staff demoralised with no chance at a bonus. A salesperson in Otaki or Greymouth should not have the same targets as one in Albany. In Business banking the risk aversion of credit means we used to find it hard to compete with BNZ/ ASB. Extremely Auckland-centric and difficult to achieve things if you are out in the provinces. Like most banks it is shrinking its branch footprint/ staff due to people doing things online- this is understandable but the communication and shiftiness in how it is done is not. There is no future in being a teller/ CSR here and the bank bosses will admit this- there are plans to replace you with 'smart ATM's and Ipads. HR is a shambles. Staff KPI's regularly come out 1/3rd of the way into the financial year and are then changed 1/2 way through- meaning you don't know what you are working towards. Its core systems are straining as are old and patched onto an old DOS system that no-one wants to bite the bullet and fix due to cost.

    Show More

    Advice to Management

    Get rid of Peter Clare. You have under-utilised talent outside of AKL. Your

    Westpac New Zealand2014-06-03
  3. "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than 3 years

    Pros

    Flexitime and ability to purchase annual leave

    Cons

    Agile format can be a little daunting at first until you find your rhythm

    Westpac New Zealand2019-11-18
  4. "Principal Enterprise Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Enterprise Architect in Wellington, Wellington
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than a year

    Pros

    Balanced work life culture for employees.

    Cons

    Amount of organisational change has an impact on delivery.

    Westpac New Zealand2019-11-17
  5. "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Takutai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for less than a year

    Pros

    Great place to work in CBD Auckland

    Cons

    Just the city parking hassle

    Advice to Management

    NA

    Westpac New Zealand2019-10-29
  6. "Westpac is an awesome workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than 5 years

    Pros

    Work flexibility, awesome culture

    Cons

    Might not be the highest paying organisation in the IT field

    Westpac New Zealand2019-10-26
  7. "Wnzl"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Westpac New Zealand full-time for more than 10 years

    Pros

    Great people to work with and for

    Cons

    A bank with all the technology issues

    Westpac New Zealand2019-11-09
  8. "Westpac"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellington, Wellington
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than 3 years

    Pros

    Great company, best place to aork

    Cons

    N/a N/a n/a n/a n/a

    Westpac New Zealand2019-10-26
  9. "Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than 3 years

    Pros

    Very good opportunity to grow

    Cons

    Having difficult customers can be mentally damaging

    Advice to Management

    -

    Westpac New Zealand2019-10-20
  10. "Horrible place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Westpac New Zealand part-time for less than a year

    Pros

    I loved working with the mental health patients. The majority of the patients were kind to the techs, especially if you treated them like human beings. I would be legitimately happy with their progress and sad with their regressions.

    Cons

    The other mental health technicians and nurses. People didn't take their jobs seriously and they treated the patients like garbage. I couldn't believe the treatment happening in a place that's meant for mental healthcare. I would never want to commit anybody to this facility. They need a whole new staff. The only ones who are trust worthy are the therapists.

    Advice to Management

    Restaff. Hire people who aren't just there for money or just because they need a job. I was so excited to work there but there was no team to support each other and actually care for the patients. One mental health tech can only do so much.

    Westpac New Zealand2019-10-25
Found 85 reviews