Westpac New Zealand Reviews

Updated 5 Aug 2020

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4.0
77%
Recommend to a Friend
89%
Approve of CEO
Westpac New Zealand CEO David McLean
David McLean
44 Ratings
Pros
  • "Great for career advancement, fantastic for work flexibility and able to move relatively quickly(in 8 reviews)

  • "Flexibility, community focused, good culture(in 6 reviews)

Cons
  • "Dificult to get opportunities when not located in Auckland, Wellington or Christchurch(in 4 reviews)

  • "work-life balance , poor training(in 3 reviews)

More Pros and Cons
  1. "Personal Banker"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    The rare people who are not trying to stab you in the back

    Cons

    Targets, Management pressure. No work life balance. They expect work to come before family

  2. Helpful (2)

    "Ok- but a shrinking, sinking ship"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Banking 
    Doesn't Recommend
    Negative Outlook

    I worked at Westpac New Zealand full-time for more than 5 years

    Pros

    Westpac Group is large, solid and genuinely has a community focus. It does some great work with sponsorship which make you feel proud to work for them. It continued lending through the 08-10 downturn while other banks shut their doors and for that is to be commended. The intranet is v. good compared to other peers. Risk adverse nature means it won't be going under any time soon. Takutai Square is a modern impressive building!

    Cons

    Training is limited. Under CEO George Frazis the organisation went forward, had money to compete and invested in training and IT systems. The change of CEO to Peter Clare has universally changed the culture for the worse. A culture of fear, cutting and paranoia have set in. Standard mix of talent and dead wood like any large organisation. In Retail banking the sales targets are largely unachievable in smaller towns leaving staff demoralised with no chance at a bonus. A salesperson in Otaki or Greymouth should not have the same targets as one in Albany. In Business banking the risk aversion of credit means we used to find it hard to compete with BNZ/ ASB. Extremely Auckland-centric and difficult to achieve things if you are out in the provinces. Like most banks it is shrinking its branch footprint/ staff due to people doing things online- this is understandable but the communication and shiftiness in how it is done is not. There is no future in being a teller/ CSR here and the bank bosses will admit this- there are plans to replace you with 'smart ATM's and Ipads. HR is a shambles. Staff KPI's regularly come out 1/3rd of the way into the financial year and are then changed 1/2 way through- meaning you don't know what you are working towards. Its core systems are straining as are old and patched onto an old DOS system that no-one wants to bite the bullet and fix due to cost.

    Continue reading

  3. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Westpac New Zealand full-time

    Pros

    Great and helpful training and team environment

    Cons

    Slightly stressful KPIs and understaffed at times

  4. "Good culture, continuous learning."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Engineer in Wellington, Wellington
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for more than 3 years

    Pros

    Good culture, continuous learning. I have found great Mentors here. People culture is so friendly. Working on great tech stack.

    Cons

    Don't have a frame of reference yet. Its my first job in this country.

  5. "Good place"

    5.0
    Current Employee - Commercial Manager in Wellington, Wellington

    I have been working at Westpac New Zealand full-time

    Pros

    Good variety of work Clear communication from leadership

    Cons

    None that I can think of

  6. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westpac New Zealand full-time

    Pros

    Good salary and benefits, great opportunities to work across the business

    Cons

    Quite a complex organisation, hard to keep everyone on the same page

  7. "Fine balance required"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Auckland, Auckland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Westpac New Zealand full-time for more than a year

    Pros

    Friendly, flexible, good compensation, collaborative

    Cons

    Slow to market, lots of big ego

  8. "First job in Financial Services."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Analyst in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time for less than a year

    Pros

    Wide variety of work. Smart professional colleagues to learn from. Decent Pay. Nice office/location. Support for further education and career development.

    Cons

    Could benefit from a more structured on-boarding process.

    Continue reading
  9. "Perspectives"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Banking Consultant in Queenstown, Otago
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Westpac New Zealand full-time

    Pros

    Some great colleagues and customers.

    Cons

    Always short staffed and reactive to change rather than proactive.

  10. "Satisfy with current work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Westpac New Zealand full-time

    Pros

    Large organisation with nice people to work with

    Cons

    No comment to provide at the moment

Found 110 reviews