Westpac New Zealand Reviews

Updated 16 Jun 2021

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Found 151 of over 162 reviews

3.9
74%
Recommend to a Friend
80%
Approve of CEO
Westpac New Zealand CEO David McLean
David McLean
68 Ratings
Pros
  • "Carrying supportive growth work life balance(in 8 reviews)

  • "Work flexibility, awesome culture(in 8 reviews)

  • Cons
  • "Dificult to get opportunities when not located in Auckland, Wellington or Christchurch(in 4 reviews)

  • "work-life balance , poor training(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      westpac

      29 Sep 2020 - Banker in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no cons for westpac great culture

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    2. 4.0
      Former Employee, more than 1 year

      fast pace

      8 Apr 2021 - Collections Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good environment, friendly staff, modern office

      Cons

      better pay would be nice

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    3. 1.0
      Former Employee

      Great

      21 Dec 2020 - Senior Business Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, hours, and people

      Cons

      None at all, great place

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    4. 2.0
      Former Employee, more than 5 years

      Personal Banker

      27 Oct 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The rare people who are not trying to stab you in the back

      Cons

      Targets, Management pressure. No work life balance. They expect work to come before family

      1 person found this review helpful
    5. 3.0
      Former Employee, more than 5 years

      Ok- but a shrinking, sinking ship

      3 Jun 2014 - Business Banking 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Westpac Group is large, solid and genuinely has a community focus. It does some great work with sponsorship which make you feel proud to work for them. It continued lending through the 08-10 downturn while other banks shut their doors and for that is to be commended. The intranet is v. good compared to other peers. Risk adverse nature means it won't be going under any time soon. Takutai Square is a modern impressive building!

      Cons

      Training is limited. Under CEO George Frazis the organisation went forward, had money to compete and invested in training and IT systems. The change of CEO to Peter Clare has universally changed the culture for the worse. A culture of fear, cutting and paranoia have set in. Standard mix of talent and dead wood like any large organisation. In Retail banking the sales targets are largely unachievable in smaller towns leaving staff demoralised with no chance at a bonus. A salesperson in Otaki or Greymouth should not have the same targets as one in Albany. In Business banking the risk aversion of credit means we used to find it hard to compete with BNZ/ ASB. Extremely Auckland-centric and difficult to achieve things if you are out in the provinces. Like most banks it is shrinking its branch footprint/ staff due to people doing things online- this is understandable but the communication and shiftiness in how it is done is not. There is no future in being a teller/ CSR here and the bank bosses will admit this- there are plans to replace you with 'smart ATM's and Ipads. HR is a shambles. Staff KPI's regularly come out 1/3rd of the way into the financial year and are then changed 1/2 way through- meaning you don't know what you are working towards. Its core systems are straining as are old and patched onto an old DOS system that no-one wants to bite the bullet and fix due to cost.

      Continue reading
      2 people found this review helpful
    6. 5.0
      Current Employee

      Awesome team culture

      16 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great vibe and team culture!

      Cons

      Limited opportunities of Internal Promotion

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    7. 5.0
      Former Employee, more than 1 year

      Great company

      16 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inclusive and diverse culture Friendly teammates

      Cons

      Nothing significant to mention, generally a great company.

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    8. 2.0
      Current Employee, more than 1 year

      Huge improvement needed

      30 Apr 2021 - Banking Specialist in Addington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sick leave, employee discounts at noel leeming

      Cons

      Overworked, understaffed, under-resourced, bullying from management

      Continue reading
      2 people found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      It's been an amazing experience so far!

      9 May 2021 - Senior Change Analyst in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      From the time I applied to joining and the first few weeks, this company is nothing but amazed me with its amazing culture, It lets you take charge of your own growth and helps you on your path to achieving your goals. Its refreshing to meeting so many like minded people who want one thing which is best customer service (may it be internal or external).

      Cons

      I have not come across any yet.

      Continue reading
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    10. 3.0
      Current Employee, more than 10 years

      Commercial Services

      15 Jun 2021 - Category Manager in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team Work, Location, self management of work

      Cons

      Clunky processes, Negative environment, Inconsistant approach to flexibile working

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    Viewing 1 - 10 of 151 Reviews

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