Wiley Reviews | Glassdoor.com.au

Wiley Reviews

Updated 14 Oct 2019

To filter reviews, or .

3.1
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
73%
Approve of CEO
Wiley CEO 	Brian Napack (no image)
Brian Napack
107 Ratings
Pros
Cons
  • "Admissions Upper Management is unapproachable(in 38 reviews)

  • "New ownership no room for growth lots of lay offs(in 25 reviews)

More Pros and Cons
  1. Helpful (1)

    "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Wiley full-time

    Pros

    flexible, ambitious, kind and people oriented

    Cons

    need more guidance to aid growth

    Wiley2019-04-14
  2. Helpful (4)

    "I do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editorial in Brisbane
    Doesn't Recommend

    I worked at Wiley full-time for more than 3 years

    Pros

    They have coffee machines in the kitchen

    Cons

    They spend a lot of time and energy trying to appear as a great employer through industry awards and spruking employee benefits but try and avail yourself of these benefits (e.g leave for sudden illness) and they will bully you to take vacation leave instead, to preserve their all-important staffing budgets. Salaries are low for editorial staff.

    Advice to Management

    Stop valuing the bottom line over employee health and well-being.

    Wiley2018-12-18
  3. Helpful (3)

    "Great local culture - shame about the global leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Wiley full-time

    Pros

    Great culture, great environment, clearly defined role and targets

    Cons

    Lots of senior leadership turmoil at the global level

    Wiley2018-08-07

    Wiley Response

    August 13, 2018Director

    Thanks so much for the review and the positive feedback! Building a positive, engaging, and impactful culture is critical to our success so I'm glad that you see that as a positive!

  4. Helpful (3)

    "Look after your employees and they will look after your customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Wiley full-time for more than 3 years

    Pros

    Talented people, motivated and hardworking. Some groups are innovative and leading the way in research and education .

    Cons

    Constant change has affected the culture. People are not valued as they used to be. Poor communication from executive management on direction and values. Shrinking teams mean very long hours.

    Advice to Management

    Improve your communication strategy. Hire smart talented people and get off their way. Look after your employees and they will look after your customers.

    Wiley2017-10-03
  5. Helpful (2)

    "Australian operations have dwindled, and now feels like an insignificant subsidiary of Singapore."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Wiley full-time for more than 8 years

    Pros

    Opportunity for travel, and gaining experience in Asian and USA corporate practices.

    Cons

    The USA head office operates on a "one size fits all" paradigm, with processes identical globally. There is little room for initiative, or flexibility. Approval has to be received from the US for even relatively minor operational actions. Meetings, and compulsory teleconferences are conducted at times that suit the US working day - regular participation is required in teleconferences scheduled for 11:00 PM or... 1:00 AM.

    Show More

    Advice to Management

    Australia is recognised as having brought disproportionate profit and market growth to Wiley, but the business practices responsible for these successes are being quashed and replaced in the pursuit of global uniformity.

    Wiley2017-08-15
  6. "Work hard for average remuneration with good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Wiley full-time for more than a year

    Pros

    Great, talented staff Managers are fair Willing to invest in their people

    Cons

    Many decisions that affect you are made at a global level Pay is below what you can make in most sales jobs Never said, but it is expected that you will work long hours (because the teams are too small) Not a lot of room for progression

    Wiley2017-06-29
  7. Helpful (3)

    "Anxious atmosphere of a sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Wiley full-time

    Pros

    There are some brilliant, talented and loyal people in this company. They do create some good products, and being a company of 200+ years, have a great reputation. Good life/work balance.

    Cons

    Wiley is a company trying to stay afloat in a dying industry. Constant emails fly around about redundancies which creates an atmosphere of panic. Those in sales and strategy parade their importance while the overworked "grunts" are essentially ignored. Those in sales and upper positions are rarely in the office, which leaves disenfranchised employees sitting in isolated cubicles with their headphones in. Zero... on-boarding and very little support. Systems archaic and very slow to move, with a lot of hand-balling to the US as an excuse not to enact important system changes. Management so nervously focused on sales that they don't seem to have the time or care to support or develop anyone. It's a shame that Wiley is quickly losing some of its best people.

    Show More

    Advice to Management

    Some of the most brilliant people are feeling unsupported and disengaged. If you are going to claim to be 'the place to be,' then practice what you preach. Involve those that want to be involved and get rid of the unnecessary snobbery.

    Wiley2017-03-03
  8. "hR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Wiley part-time

    Pros

    Great team environment and good colleagues.

    Cons

    Changes with no lack of communication

    Wiley2017-01-10
  9. Helpful (2)

    "Shrinking company in a dying industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wiley

    Pros

    Pay is above award but below industry standard. People overall are ok - only a couple of megalomaniacs. Some benefits you would not expect - day off for company picnic etc.

    Cons

    Stuck in time with a fragmented business with too much cash and not enough risk. They can see the market has changed but keep buying 2nd rate companies to plug gaps in their offering. Senior leadership a bit befuddled. See themselves as a noble profession rather than a business that should be looking to turn profit. No real need for this business to operate in Australia and can't see them continuing to be... viable here in the medium term.

    Show More

    Advice to Management

    Sell or Merge to survive.

    Wiley2016-11-14
  10. Helpful (6)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Wiley full-time

    Pros

    Innovative technology and progressive growth strategies. Big company with fair bit of resources but still maintains a smaller company feel. Will continue to be competitive in current climate.

    Cons

    Large disconnect between management and 'grunts'. Very prominent management 'in-crowd' culture where often those involved in 'strategy' meetings parade their importance and stature a little more than you would normally expect (recognizing this happens at most places, just not to this extent).

    Advice to Management

    You hope your ideas will raise your worth within the business and bring you success. If the people expected to 'work' these ideas don't particular want to make you a success these ideas will fail.

    Wiley2016-10-05
Found 901 reviews