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      World Manager

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      World Manager Reviews

      3.9

      71% would recommend to a friend

      (51 total reviews)

      Gary Valkenburg

      83% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Culture and values

      4.0

      Diversity and inclusion

      3.9

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      World Manager has an employee rating of 3.9 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Manager employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      51 reviews
      2.0
      11 Dec 2017

      Would not recommend if you're looking to develop a Sales Career

      Inside sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great inner CBD location close to most public transport and located near the shopping and entertainment district. Young team with an average age of late 20s to early 30s, Get to know everyone like family. Occasional Social Events & Cake on Birthdays. Product has been on the market for over 10 years and already have significant market share.

      Cons

      World Manager calls themselves a global company with only 2 offices in Sydney and Dallas Texas. The market is heavily saturated and dependent on innovation. Management style is outdated, they expects high volume, low quality activities, 100+ a day and micromanagement which leads to poor worklife balance. They use one of the worse CRM on the market which is old, buggy and lags. Leads are not divided equality or separated via verticals when majority of clients/prospect are heavily skewed to specific industries. No real B2B consultative sales training within the organisation so don't expect any formal/external training either.

      avatar
      World Manager Response
      6y
      We always appreciate constructive feedback and take our employee comments seriously. For clarity and transparency, we service hundreds of the biggest house hold brand names in over 50 countries using our platform every day. in 2019 we now have 5 offices around the world with an amazing group of team members who are dedicated to providing VIP treatment to all our Brands daily. We have been listening to our teams over the years and always work on improving how we do business. In early 2018 we implemented world class sales training for all sales people within all our regions. The sales training is continuously run throughout the year with several live training sessions annually. We definitely did have a sub par CRM in place, and now use the best CRM in the market! 94% of all the Brands we have signed in the past 13 years are still with us today. Our teams are proud of this extremely high retention rate. This outstanding stat is a result of the dedicated Relationship Managers we have in our regions as well as the talented developers and testers who are always innovating our platform to keep it cutting edge. The inside sales role is a tough grind. I know this from experience as the only sales person in the company for the first 4 years. This is the one role within our business in all our regions that has high turnover. It is an entry level sales position, and the best way to learn the techniques required to become a future sales gun. We are always looking for ways to make this role more exciting for our people in this role. We continue to tweak our bonus structures, and providing more perks and reasons to celebrate wins as a team. Gary A Valkenburg, Founder / CEO
      5.0
      19 Mar 2019

      Great environment and access to resources

      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic remuneration packages, great career advancement opportunities and a fantastic team.

      Cons

      Can be high pressure if you're not

      avatar
      World Manager Response
      7y
      Thank you for your feedback! Over the last 12 months we have made improvements to our remuneration packages and are delighted to hear that this has had an impact. We have further improvements coming with a new Benefits Package for our teams. We would like to hear more about the high pressure environment feedback you have provided so we can make further improvements. You can reach us confidentially through careers@worldmanager.com should you feel comfortable to do so. Thank you again for this feedback.
      2.0
      29 Oct 2020

      Be careful

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - team successes are rewarded with team lunches. - the dev team is not held captive to the sales team but works to its own priorities. - all managers give shoutouts to high performers on Friday afternoon company-wide meetings. - free beer and video games on Friday afternoons after work. - free soft drink and snacks all week. - free geeky tee-shirts. - socialising at Friday afternoon company meetings spans different business areas. - friendly peers. - refurbished office feels fresh and exciting. - new customers are celebrated. - devs can customise their own workstations.

      Cons

      - the codebase is predominantly monolithic and is overly complex. Some parts are very fragile. Horrible legacy code refuses to die. - code deployments to production are infrequent, large, and high-risk. - the code review process is slow and bureaucratic, subjective, perfectionistic, inconsistent, and unfair. It often includes additional work and scope creep. - the dev team is authoritarian and hierarchical, with its own politburo. - dev team leaders get the glory, juniors get the blame. - new ideas are not tolerated in the dev team. - senior devs gaslight lower ranking developers to protect both their own position and their favourite colleagues. - computer hardware is under-resourced. - some projects are half-baked and create more needless complexity - the company runs on fear. Mistakes are punished. Occasionally an employee will vanish and never return.

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      Glassdoor has 51 World Manager reviews submitted anonymously by World Manager employees. Read employee reviews and ratings on Glassdoor to decide if World Manager is right for you.