Xero Employee Reviews about "middle management"

Updated Sep 22, 2021

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Found 28 of over 863 reviews

4.2
87%
Recommend to a Friend
87%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
355 Ratings
Pros
  • "I can't stress enough how much Xero cares for it's employees(in 92 reviews)

  • "Solid work culture with great work/life balance(in 71 reviews)

  • Cons
  • "Nothing to complain about the work style in Xero(in 88 reviews)

  • "Middle management aka micro management(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "middle management"

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    1. 5.0
      Current Employee

      Awesome

      Aug 1, 2019 - Graduate Software Developer in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people nice office nice manager

      Cons

      Can't think of anything. Maybe the middle management (team lead) is a bit weak in management skills.

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    2. 4.0
      Current Employee

      Great perks and team collaboration

      Jul 29, 2021 - Customer Experience Specialist in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The perks of working at Xero are great. We are well informed of the wider goals of the company. The team collaboration is like no other company I've worked for and it takes a lot of stress off you knowing you will always have support.

      Cons

      Middle management aka micro management. This is a big downfall and it's becoming worse over time. These leaders need a serious kick into place to re-access if their actions align with Xeros wider values. They under appreciate the work that is done by us, the lower class, to keep them in their high seats.

      1 person found this review helpful
    3. 3.0
      Current Employee

      Nice engineers, disappointing management.

      Jun 7, 2021 - Engineer in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Engineers are really helpful and awesome. Haven't met one that wasn't super nice and willing to take time out of their day to help you out. Nice friendly culture. Work Life balance is good. Plenty of people working odd hours, picking up kids, start/finish when it suits you. Not too much pressure to deliver, never had a need to work late at night. Remote working is generally the norm since Covid with one office day a week.

      Cons

      The management, HR side, etc seem like they don't fit in much with the rest of Xero's culture, probably due to coming from corporate or contracting firm style backgrounds. Middle management is bloated and lots of focus on BS things. They go on about Xero values all the time but don't seem to live by them. Not too bad if you keep your head down and avoid dealing with that side too much.

      3 people found this review helpful
    4. 3.0
      Current Employee, more than 3 years

      Heading towards massive bureaucracy

      Oct 13, 2020 - Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - salary is above market rate - smart people to work with - no hidden agendas - flexible agile / lean deliverables. - Nice perks - Initially felt like a startup culture with flat structure but now its turning into a traditional evil corp.

      Cons

      - Mediocre middle management who dont know anything technical and engineering, and even strategy - so what is their solution? Hire more people and let them decide what it will look like - Selective career growth - sometimes, its all up to luck - Too much customisation on internal tooling that there are heaps of people maintaining them (Building your own tools actually expensive - it costs extra overheads to maintain them)

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      3 people found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      Really smart, really nice people

      Nov 16, 2019 - Education Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work place, great people, exciting work

      Cons

      Middle management looking after middle management

      Continue reading
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    6. 3.0
      Former Employee

      Fun place but micro managed

      Aug 14, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun office environment and team collaboration. Upper management were really great welcomed feedback

      Cons

      Middle management micromanaged sales team

      3 people found this review helpful
    7. 4.0
      Former Employee, more than 1 year

      Very nice place to work

      Mar 7, 2018 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic offices, great salary, lots of input into staff comfort, awesome CEO

      Cons

      A culture struggle with middle-management as the shift towards profitability became more intense

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      3 people found this review helpful
    8. 3.0
      Current Employee, more than 1 year

      Just some thoughts

      Sep 22, 2021 - Development Team Lead in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working Good people Takes care of staff wellbeing

      Cons

      Moves too slow Middle management sometimes gets in the way of teams being successful Things are done differently all over recruiting, engineering, product process

      3 people found this review helpful
    9. 1.0
      Former Employee, more than 1 year

      Bullies and micro managers

      Aug 10, 2021 - Anonymous Employee in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great if you’re in the right team or if you suck up to the right person

      Cons

      - Middle managers bully and micromanage to overcompensate for their inexperience - Middle management block promotions internally and will play mind games with their team - upper management will put said managers on plans. Said manager will ‘behave’ for a few months, then go back to their old behaviour. Rinse and repeat

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      6 people found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Great place to work

      May 26, 2021 - Software Engineer in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company with overall good culture

      Cons

      Hard to get promotions Middle management positions have been growing a lot

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    Viewing 1 - 10 of 28 Reviews
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