Zenefits Reviews | Glassdoor.com.au

Zenefits Reviews

Updated 18 December 2018
474 reviews

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3.2
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Zenefits CEO Jay Fulcher
Jay Fulcher
71 Ratings

Employee Reviews

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Pros
  • "Fully-stocked kitchen with premium drinks like Kombucha" (in 27 reviews)

  • "Free food/ fully stocked kitchen, young and intelligent coworkers, office space was pleasant" (in 29 reviews)

Cons
  • "Awful manager/ employee communication No work/life balance" (in 57 reviews)

  • "Upper management makes a lot of promises they don't deliver on" (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Awesome mission, great peers, fantastic leadership!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA (US)
    Current Employee - Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    - Jay is an incredibly transparent CEO, which is important to me in a leader. His standing desk is central and makes him very accessible; anyone can talk to him about the company or ask questions.
    - The vibe is incredibly progressive, inclusive, and makes coming to work really fun. We have meaningful discussions about hot topics to ensure we're ourselves actively improving our internal people management.
    - Learning and growth fostered and encouraged. I've moved into many different roles at Zenefits based on my interests, and have had unlimited personal and professional growth opportunities.

    I've been here for a long time and have seen management and the business change. I can say 100% these changes have been for the better and I LOVE working here now.

    Cons

    I would have said a month ago that it's difficult to keep up with the new faces as we hire new employees, but recently Zenefits started doing happy hours to welcome each new class and that's no longer an issue.

    Advice to Management

    Keep up the transparency into company goals and obstacles!

    Zenefits Response

    24 Apr 2018 – CPO

    Thank you for taking the time to write this review! We appreciate the positive feedback and are happy to have you on the team.


  2. "Nostalgia - It was challenging but worth it"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zenefits full-time

    Pros

    The product really was unique and revolutionary (if you can use that word in the HR and benefits space). There was an energy and passion that I hadn't yet encountered in other work environments and haven't encountered since.

    Cons

    The company grew too quickly and learned some hard lessons. Towards the end, it didn't really value its people. Your job always felt in jeopardy.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA (US)
    Current Employee - Account Executive in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    great snacks if you have a sweet tooth!

    Cons

    Sales training could be much more structured

    Advice to Management

    listen to your employees


  4. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    Free food/ fully stocked kitchen, young and intelligent coworkers, office space was pleasant

    Cons

    Heavy workload, lots of change, little direction

    Zenefits Response

    11 Dec 2018 – CPO

    Thanks for taking the time to write this review, as with most startup environments change is a prominent factor. As Zenefits scales and grows, the direction of the company may change but our core... More


  5. Helpful (1)

    "sde"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time

    Pros

    best company in Vancouver, small and move fast

    Cons

    some cooperations with SF and India office, may be in different time zone


  6. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zenefits full-time

    Pros

    Good to employees and a lot of perks

    Cons

    Culture grew sour towards the end


  7. Helpful (2)

    "Operations Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Zenefits full-time

    Pros

    Lots of energy from the team; folks generally interested in doing good work for clients.

    Cons

    Executive politics were distracting; processes were very manual and not particularly sophisticated.

    Zenefits Response

    4 Dec 2018 – CPO

    Thanks for taking the time to write this, we're sorry that you feel your experience was negative. Feel free to contact, people@zenefits.com to discuss.

  8. "Complicated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun, excitable work environment when sales are good and different departments are communicating.

    Cons

    Chaos is a major theme at the company although I left in 2016 so I am not sure how it is now


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zenefits full-time (More than a year)

    Pros

    Positive work culture focused on delivering a great customer experience. I'm respected for my contributions and have the ability to make improvements daily. The leadership is transparent when it comes to our objectives.

    Cons

    No job is perfect, but this is best job I've had in a relatively long career, so I've got no complaints.

    Zenefits Response

    14 Nov 2018 – CPO

    Thank you so much for taking the time to write this review. We appreciate having you on the team!


  10. "Roller coaster ride, lots of highs and lows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Operatiosn in Tempe, AZ (US)
    Former Employee - Manager, Operatiosn in Tempe, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zenefits full-time (More than 3 years)

    Pros

    - Dynamic and fast paced
    - Opportunities for quick career advancement
    - Ability to see direct impact of your work

    Cons

    - Shifting high-level priorities
    - Performance management was unclear

    Advice to Management

    - Provide a clearer picture of companies strategic direction and action plan to get there.