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      eDesk

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      eDesk Reviews

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      3.5

      58% would recommend to a friend

      (90 total reviews)

      58% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity and inclusion

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Culture and values

      3.4

      Senior management

      eDesk has an employee rating of 3.5 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eDesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      90 reviews
      1.0
      25 Sept 2025

      What is this place even?!

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some nice people that are helpful

      Cons

      - Terrible CEO, absolute bully, a very petty man, spoke up to him multiple times, politely and constructively, but he's not able to take any critique, so he reverts to making your life absolute hell. - Don't respect people's personal lives. - Trumpish way of communication - Spies among employees that appear to be your friend, but are actually reporting to CEO directly.

      avatar
      eDesk Response
      7mo
      While we take all feedback seriously, this review does not reflect our current structure - we do not have a Customer Success Manager role based in Dublin at this time, and haven't for some time. We are committed to fostering a respectful and transparent culture and encourage all employees to raise concerns through our internal feedback channels so they can be addressed directly and constructively.
      5.0
      7 Aug 2025

      Very welcoming and friendly

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoyed my time at eDesk, everyone was super friendly and welcoming to me during my time there. It's a great place to learn and grow especially if you are early in your career like myself. I got loads of support from my managers and felt like I could always ask questions.

      Cons

      no cons to report from working here

      avatar
      eDesk Response
      7mo
      Thank you so much for your kind words! We’re delighted to hear you had such a positive experience and felt supported by your team and managers. It’s great to know that eDesk provided an environment for learning and growth - especially early in your career. We wish you continued success in everything you do!
      5.0
      30 May 2025

      Fast-paced, evolving SaaS environment

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you enjoy working in a scaling SaaS company where things move quickly, eDesk offers a lot of opportunity to make an impact. There’s a strong sense of ownership in teams, and you’re encouraged to contribute ideas. Many colleagues are smart, driven, and collaborative. The company has invested in AI and product enhancements, and it’s clear there’s momentum building. I’ve also had a manager who genuinely supports career growth and open conversation.

      Cons

      It’s not for everyone — things change fast, and priorities can shift. If you're expecting rigid structure or slow-paced development, this isn’t the place. Communication has improved but still has room to grow. Growing pains are part of the journey.

      Viewing 1 - 3 of 90 Reviews
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      ReviewseDesk reviews

      Glassdoor has 96 eDesk reviews submitted anonymously by eDesk employees. Read employee reviews and ratings on Glassdoor to decide if eDesk is right for you.