first direct Employee Reviews about "benefits package"
Updated 23 Sep 2019
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Full-time, Part-time
English
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- - Leeds, UK Area
- - Stourton, England
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Recommend to a Friend
Approve of CEO
Joseph Gordon
23 Ratings
Pros
"Great pay great people good bonuses Pension is good and great benefits" (in 6 reviews)
"good pay" (in 4 reviews)
Cons
"unsociable hours" (in 3 reviews)
"Hours can be a bit rough in the call centre as it is open 24/7" (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "benefits package"
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"Great, fun place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsI worked at first direct full-time
Pros
Great employer and great benefits package.
Cons
having to book holidays a long time in advance to ensure availability
- Helpful (5)
"Inflexible management"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at first direct full-time for more than 5 years
Pros
Worked here for 7 years. Good pay for what it is. Good holidays and benefits package.
Cons
Returning from maternity leave and at last minute unexpected change in circumstances means no childcare for late shifts. Basically told working unsociable hours is in the contract and it’s tough by inflexible department manager.
Continue reading - Helpful (1)
"How employers should be"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at first direct full-time for more than 10 years
Pros
Great customer service ethic and carries this through to its staff. Good benefits package and great onsite facilities. Loved working here and left on a high.
Cons
HSBC mentality can be a bit stifling but does make the opportunities even wider. Salary is below market median
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