first direct Employee Reviews about "benefits package"

Updated 23 Sep 2019

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3.1
61%
Recommend to a Friend
65%
Approve of CEO
first direct Head Joseph Gordon
Joseph Gordon
15 Ratings
Pros
  • "Great people and real sense of family(in 5 reviews)

  • "The office has an Informal atmosphere, good pay, pensions and benefits, in general happy customers(in 4 reviews)

Cons
More Pros and Cons

Reviews about "benefits package"

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  1. "Great, fun place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative 
    Recommends

    I worked at first direct full-time

    Pros

    Great employer and great benefits package.

    Cons

    having to book holidays a long time in advance to ensure availability

  2. Helpful (5)

    "Inflexible management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Services Representative in Stourton, England

    I have been working at first direct full-time for more than 5 years

    Pros

    Worked here for 7 years. Good pay for what it is. Good holidays and benefits package.

    Cons

    Returning from maternity leave and at last minute unexpected change in circumstances means no childcare for late shifts. Basically told working unsociable hours is in the contract and it’s tough by inflexible department manager.

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  3. Helpful (1)

    "How employers should be"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at first direct full-time for more than 10 years

    Pros

    Great customer service ethic and carries this through to its staff. Good benefits package and great onsite facilities. Loved working here and left on a high.

    Cons

    HSBC mentality can be a bit stifling but does make the opportunities even wider. Salary is below market median

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Found 3 reviews