next Customer Assistant Reviews
Updated 21 Jul 2019
Found 23 reviews
"East job, good pay"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at next for less than a year
Pros
The pay is good for a retail job Good working hours
Cons
Previous employees made no effort to work well with the Temps Felt a bit lost at times and struggled to find help
next2019-07-21"good"
StarStarStarStarStarI worked at next part-time
Pros
pay, company, flexibility, opportunities and team
Cons
the long process of hiring and hours
Advice to Management
add more hours
next2019-07-15"Good first job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at next part-time for more than a year
Pros
Discount Can be quite flexible at times
Cons
Working during the sale period Lack of support in customer disagreements
next2019-07-12"Good people, can get boring"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookNo Opinion of CEOI worked at next part-time for less than a year
Pros
Good communication between management and other employees.
Cons
Work can get boring quickly, there's not much variety in tasks.
Advice to Management
Switch up job ropes for employees and get them comfortable in other positions.
next2019-07-06"Some glaring issues"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at next part-time for less than a year
Pros
You'll make some good friends with people in your team but I guess this goes for every retail type job
Cons
For the most part management was decent but one higher up was aggressively demeaning and disrespectful towards us despite only being one rung higher on the ladder. She was enabled by our site manager and she was ridiculously rude and patronising, to the point where you start to think she doesn't want you to succeed at the job she wants to add further hurdles just so that she can ridicule you. Also the hours given were...
Show MoreAdvice to Management
Better rota structure, don't enable people who let the smallest amount of power get to their heads
next2019-07-04"Decent experience"
StarStarStarStarStarI worked at next for less than a year
Pros
Strong sense of team work. Push you to do your best
Cons
Pay isnt great. Hours can be long sometimes with early starts and late finishes
next2019-06-20"Great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at next part-time for more than a year
Pros
Nice staff and good wages
Cons
Over work and sometimes boring
next2019-05-10- Helpful (2)
"Customer Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendI worked at next part-time for less than a year
Pros
some nice co-workers that's about it
Cons
if you're not friends with the managers you're given the task of cleaning, dealing with the more laborious activities etc. while the others stand around and talk. long hours, shifts ending at 10-11pm and then expected to work the next morning shifts constantly changing good shift times given to the people who are close friends with the managers no training given - expected to teach yourself with a tablet while you're...
Show Morenext2019-02-04 "Decent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at next part-time for less than a year
Pros
Nice people nice store good
Cons
Weekend work long hours then
next2018-06-20"Customer Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at next part-time for more than a year
Pros
Flexible hours to a certain extent,
Cons
Internal bullying, treated as disposable, no reward system (not even words!).
Advice to Management
Positive feedback and reinforcement required, although a hierarchy should be respected this should not be abused!
next2018-02-06