zulily Reviews | Glassdoor.com.au

zulily Reviews

Updated 18 May 2018
648 reviews

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2.7
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zulily CEO Darrell Cavens
Darrell Cavens
377 Ratings

648 Employee Reviews

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Pros
Cons
  • The pay is lower than other places but there's a lot of work/life balance and you get to work with amazing people (in 48 reviews)

  • Low pay and poor benefits are a huge reason people leave (in 38 reviews)

More Pros and Cons

  1. "An Okay Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Seattle, WA (US)
    Former Employee - Assistant Buyer in Seattle, WA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at zulily full-time (More than 3 years)

    Pros

    Opportunity to collaborate with team members and cross divisionally, good culture, okay PTO (esp if grandfathered in), good entry level way to segue into corporate world, subsidized bus pass and convenient location on the water, Stabucks in building

    Cons

    multi billion dollar company with a forever 'startup mentality' (aka you work a lot with no perks, but there's lime green carpets!) , no clear way to get a promotion unless you're a huge self promoter (zulily-- this isn't doing you any favors), compensation a bit laughable, inconsistent management

    Advice to Management

    Open your eyes!

    Zulily does attract decent to great talent. My experience was, this wasn't tapped into nearly to its' potential. I witnessed a constant cycle of outspoken, headstrong assistant buyers hired on with the near immediate intention of getting promoted. While there's nothing wrong with this approach, I can assure promoting nearly ANY of the tenured (3+ years) assistant buyers would yield you better results, more fluidity within the merch org, as well a less hostile work environment.


  2. Helpful (2)

    "Wishy-washy Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer/Production Artist in Seattle, WA (US)
    Former Employee - Graphic Designer/Production Artist in Seattle, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at zulily full-time (Less than a year)

    Pros

    -Nice location
    -Good view
    -Cafeteria
    -Sometimes there was free food

    Cons

    -management is constantly coming and going, rarely did a manager/supervisor stay in a role for 3 months before being "promoted" or leaving the company.

    -supervisor was looking out for themselves and if an employee did something wrong, there is no warning before being dragged into a meeting with HR

    -hourly employees are watched like a hawk to see if they screw up their timecards— god forbid you actually do and are secreted away to a surprise meeting with HR where they decide you've committed a capital offense

    -the turn over rate is very high for designers; most likely due to the fact that you spend 70% of your time waiting around for work to do (even asking after a thousand times) and the other 30% is spent making graphics in an extreme time crunch because no one knows what is going on

    -management structure on the different teams is constantly changing depending on who's the new supervisor and what their mood for the day is

    -very clique-y environment; if you don't fit exactly in the mold the company has built for it's employees, it's very likely you will not be a favorite and have a target put on your back. Once you have a target, they will look for any tiny thing to get rid of you

    Advice to Management

    Look for actual leaders to place into management positions, not people that were put into these roles because they have a lot of friends in zulily. Take care of your hourly employees, they do a lot of the grunt work and are constantly being taken advantage of; usually it's being last pick for time off requests or having 8,000 last minute projects dumped on them. Get your employees better benefits, it wouldn't kill you to make sure their health and well-being are looked after— it might even make them happier and more productive.

  3. Helpful (2)

    "Heed the negative reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at zulily full-time (More than a year)

    Pros

    - Young, energetic & talented staff
    - Flexibility to work from home in some positions
    - Great waterfront view in Seattle office
    - Boozy parties

    Cons

    - Non-competitive pay and benefits. Health coverage is very, very poor
    - Managers only care about numbers. No investment in employees
    - Management is promoted from within too quickly for positions they are not ready or qualified for. A lot of management comes from management positions in retail or food service rather than a similar professional background
    - Hourly employees get closely monitored to make sure they aren't committing "time theft." Salaried employees are treated astronomically better
    - Horrible email etiquette from merchandising department
    - No vision for the future of the company
    - No annual bonuses
    - Burn and churn employment model. Turnover is very high

    Advice to Management

    It's amazing the flash sale model has lasted this long. Current way of running the business is not sustainable. Invest in your employees. Pay them competitively. Treat them like adults. The future of the business depends on it.


  4. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at zulily full-time

    Pros

    Great team, great work/life balance

    Cons

    The lunches are very expensive


  5. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at zulily full-time (More than 5 years)

    Pros

    I enjoy working here because there is so much opportunity to learn and grow. You're encouraged to expand your skill set and if you have value to offer or have an idea, you can go after it in a meaningful way. There is a lot of internal growth opportunity and you can make connections with people all over the company. Everyone here has so much drive and energy, it's infectious.

    Cons

    We move fast which sometimes causes us to take missteps. The pay is lower than other places but there's a lot of work/life balance and you get to work with amazing people.

    Advice to Management

    Keep investing in and encouraging your top talent. Don't promote people into people leader roles until they're ready or you're willing to fully support them.


  6. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at zulily full-time (More than a year)

    Pros

    This position is good for fresh graduation student. You will have chance to learn new skills like excel , other money tools. It is pretty good for building your resume.

    Cons

    - There is no room to growth .
    - Favoritism is very obvious
    - Not very professional
    - Low pay not very good benefit .
    - Turn over is very high.

    Advice to Management

    - Treat people equally , eliminating favoritism . Give people change to growth with the company . Make a budget to pay people better , It's hard to live in expensive city like Seattle


  7. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Seattle, WA (US)
    Former Employee - Customer Service Representative in Seattle, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at zulily full-time (Less than a year)

    Pros

    Good location and building is very nice.

    Cons

    Hard to move up the corporate ladder. Low wages. No parking.

    Advice to Management

    Better compensation and upward mobility within the company.

  8. Helpful (2)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in Seattle, WA (US)
    Former Employee - Copywriter in Seattle, WA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at zulily full-time (More than a year)

    Pros

    Location and views
    Great for fresh grads

    Cons

    No room for growth
    Favoritism
    Low pay rate
    Unorganized and lazy upper management and recruiters in studio
    High turn over
    False promises

    Advice to Management

    Don’t promote people until they are ready.


  9. "Vendor Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at zulily full-time

    Pros

    Great atmosphere
    Attentive management
    Challenging work
    Employee appreciation

    Cons

    Benefits package could be improved


  10. Helpful (3)

    "Not a Rewarding Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Seattle, WA (US)
    Current Employee - Assistant Buyer in Seattle, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at zulily (Less than a year)

    Pros

    Building relationships with vendors, peers, sample sales

    Cons

    low pay, no work/life balance, you are expected to work weekends, constantly watching your emails, not enough personnel on teams to balance daily work, false promises from management, poor training

    Advice to Management

    Dont make promises knowing that they will not be fulfilled, take action when we come to you and give you insight


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