How much does a Customer Service Agent make?

Updated 23 Sep 2021
$24 /hr
Average Base Pay

101 salaries

$21

Low

$30

High

No additional cash compensation has been reported for this role

The national average salary for Customer Service Agent is $24 per hour in Australia. Filter by location to see Customer Service Agent salaries in your area. Salaries estimates are based on 101 salaries submitted anonymously to Glassdoor by Customer Service Agent employees.

Related Job Titles

Airline Customer Service Agent

$25

per year

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Call Center Representative

$29

per year

Customer Service Associate

$24

per year

Call Center

$29

per year

Salaries in Australia

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (AUD)

Range

Qantas
4

Qantas

Customer Service Agent - Hourly

$24

 /hr
Range: $17 - $34
15 salaries
See 19 salaries from all locations

$17

$34

$17 - $34 Range

Probe Group
2.8

Probe Group

Customer Service Agent - Hourly Contractor

$26

 /hr
Range: $21 - $27

$21

$27

$21 - $27 Range

Coles
3.7

Coles

Customer Service Agent - Hourly

$25

 /hr
Range: $22 - $30

$22

$30

$22 - $30 Range

Probe Group
2.8

Probe Group

Customer Service Agent - Hourly

$21

 /hr
Range: $19 - $22

$19

$22

$19 - $22 Range

Swissport
3.1

Swissport

Customer Service Agent - Hourly

$22

 /hr
Range: $17 - $23

$17

$23

$17 - $23 Range

Probe Group
2.8

Probe Group

Customer Service Agent - Hourly

$22

 /hr
Range: $19 - $27

$19

$27

$19 - $27 Range

LuxuryEscapes
4.4

LuxuryEscapes

Customer Service Agent

$58,000

 /yr
Range: $44K - $58K

$44K

$58K

$44,400 - $58,000 Range

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Oracle Customer Management Solutions
3.6

Oracle Customer Management Solutions

Customer Service Agent

$44,100

 /yr
Range: $42K - $47K

$42K

$47K

$42,000 - $46,889 Range

Salmat
3.7

Salmat

Customer Service Agent - Hourly

$23

 /hr
Range: $21 - $24

$21

$24

$21 - $24 Range

Aerocare
2.4

Aerocare

Customer Service Agent - Hourly

$24

 /hr
Range: $21 - $27

$21

$27

$21 - $27 Range

Dnata
3.6

Dnata

Customer Service Agent - Hourly

$30

 /hr
Range: $29 - $32

$29

$32

$29 - $32 Range

Menzies Aviation
3

Menzies Aviation

Customer Service Agent - Hourly

$25

 /hr
Range: $20 - $31

$20

$31

$20 - $31 Range

Concentrix
3.8

Concentrix

Customer Service Agent - Contractor

$52,000

 /yr
Range: $45K - $53K

$45K

$53K

$45,000 - $52,500 Range

Salmat
3.7

Salmat

Customer Service Agent - Hourly

$21

 /hr
Range: $20 - $21

$20

$21

$20 - $21 Range

Qantas
4

Qantas

Customer Service Agent

$66,127

 /yr
Range: $40K - $75K

$40K

$75K

$40,000 - $74,544 Range

Woolworths Group
3.8

Woolworths Group

Customer Service Agent - Hourly
About 

$24 -$28

 hourly

$24

$28

$24 - $28 Range

Serco Group
3.3

Serco Group

Customer Service Agent - Hourly Contractor
About 

$25 -$28

 hourly

$25

$28

$25 - $28 Range

Mobilise IT

Customer Service Agent
About 

$66K -$78K

$66K

$78K

$66,430 - $77,947 Range

Westin
3.8

Westin

Customer Service Agent - Hourly
About 

$23 -$24

 hourly

$23

$24

$23 - $24 Range

Mastercard
4.2

Mastercard

Customer Service Agent - Hourly Contractor
About 

$11 -$25

 hourly

$11

$25

$11 - $25 Range

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Frequently asked questions about a Customer Service Agent salaries

The national average salary for a Customer Service Agent is $24 per hour in Australia. Filter by location to see a Customer Service Agent salaries in your area. Salaries estimates are based on 101 salaries submitted anonymously to Glassdoor by a Customer Service Agent employees.

The highest salary for a Customer Service Agent in Australia is $30 per hour.

The lowest salary for a Customer Service Agent in Australia is $21 per hour.

Recent Salary Reports

Below are the most recent customer service agent salary reports. Employer name has been removed to protect anonymity.

$45,000
per year
A Customer Service in the Brisbane Area area reported making $45,000 per year
Job Highlights
1-2 years experience
Brisbane Area area
Full-time
 
1 to 50 employees
Company - Private
$17
hourly
A Customer Service in the Melbourne Area area reported making $17 per hour
Job Highlights
1-2 years experience
Melbourne Area area
Temporary
 
10000+ employees
Company - Public
$78,000
per year
A Customer Relations Specialist in the Melbourne Area area reported making $78,000 per year
Additional Pay
$4k cash bonus
$2k stock bonus
Job Highlights
3-4 years experience
Melbourne Area area
Full-time
 
10000+ employees
Company - Public
$24
hourly
A Customer Service in the Sydney Area area reported making $24 per hour
Job Highlights
1-2 years experience
Sydney Area area
Part-time
 
1 to 50 employees
Company - Private
$70,000
per year
A Customer Service in the Brisbane Area area reported making $70,000 per year
Job Highlights
1-2 years experience
Brisbane Area area
Full-time
 
10000+ employees
Subsidiary or Business Segment
$23
hourly
A Customer Service Representative in the Melbourne Area area reported making $23 per hour
Job Highlights
1-2 years experience
Melbourne Area area
Full-time
 
10000+ employees
Company - Private
$70,000
per year
A Customer Service Representative (CSR) in the Melbourne Area area reported making $70,000 per year
Additional Pay
$8k cash bonus
Job Highlights
5-7 years experience
Melbourne Area area
Full-time
 
10000+ employees
Company - Public
$28
hourly
A Customer Service Representative in the Sydney Area area reported making $28 per hour
Job Highlights
1-2 years experience
Sydney Area area
Part-time
 
5001 to 10000 employees
Company - Private