1. Connect with the SME to confirm roles, expectations, and the learning content goal. Gather information relevant to the project. 2. Create draft of learning content. 3. Present draft to SME for confirmation that this aligns with expectations and goals. 4. Complete learning content project. 5. Peer review of content. 6. Present completed project to SME (or customer). 7. Make necessary updates. 8. Peer review of content. 9. Present final/completed project to SME (or customer).