Conduct analysis of solution evolution based on objectives, context, and internal clients' business challenges;
• When necessary, participate in ad hoc projects and change requests (needs analysis, functional analysis, technical specifications, configuration) up to production deployment, including testing, post-implementation support, and collaboration on user guide writing;
• Evaluate the cost/benefit ratio of applicable solutions and recommend the optimal solution;
• Conduct and implement continuous monitoring of gaps between new market developments and the functionalities offered by our solutions, ensuring communication with internal clients;
• Participate in developing the solution deployment and implementation strategy, as well as the communication strategy;
• Play a key role in developing risk analyses for changes within their area of business;