CCI Call Centres Interview Question: How do you build rapport? | Glassdoor

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CCI Call Centres

CCI Call Centres Inbound Customer Service Agent interview

CCI Call Centres interview question

Inbound Customer Service Agent Interview

How do you build rapport?

Interview Answer

Anonymous

9 June 2023

I said you build rapport by forming concrete language and making the customer trust you.

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CCI Call Centres interviews