Kerr Construction interview question

How would you react to an angry customer

Interview Answers

Anonymous

14 Sept 2017

I asked questions to find the source of problem

Anonymous

3 Sept 2019

I gave him a cup of Nescafe with a break to calm him down and take advantage of opening a new conversation like his hobbies, his family and trying to find the keys to his interests, it happened to me once, and I succeeded,