My experience is similar. The screening questions were all things I've dealt with many times setting up user accounts, setting permissions, sharing living documents, creating web content via SharePoint and using the Office suite. But, HR seemed to want direct answers, whereas these things I can comment on but I need to refresh on. I mean, like less than an hour and I could walk them through those things. Due to the rigid answers required, I feel they may be losing resourceful talent, adept and innovative tech people. It's a shame the Screening process seems to filter out these types. I was in charge of hiring process for a much larger company and it was imperative that I reviewed resumes and spoke with candidates for these frontline positions. HR would then take my candidates further through initial process and I would ultimately pick the right candidate(s). I can't imagine starting with screening questions about areas people aren't generally immersed in unless they are in IT or already up to a higher level where they are using those tools and accounts daily.