Experience: 10+ Years is required

Role Type: Full Time (FTE)

Location: Sydney, Australia

Responsibilities:

• Collaborate with the sales team to understand client requirements and propose tailored solutions using Dynamics 365 CRM and Power Platform
• Prepare and deliver product demonstrations, Proof of Concepts (PoCs), and presentations to prospective clients
• Respond to RFPs, RFIs, and other client documentation with well-crafted solutions and proposals
• Act as a trusted advisor to clients, showcasing the value and capabilities of Dynamics 365 CRM and Power Platform
• Design end-to-end solutions using Dynamics 365 CRM (Sales, Service, Marketing) and Power Platform (Power Apps, Power Automate, Power Pages)
• Define solution architecture, including system integrations, data migrations, and customizations
• Collaborate with development teams to create technical designs and ensure successful implementation
• Lead workshops and requirement-gathering sessions to translate client needs into technical deliverables
• Work closely with clients, project managers, and technical teams to ensure alignment throughout the project lifecycle
• Provide technical leadership and guidance to both clients and internal teams
• Stay updated with Microsoft Dynamics 365 and Power Platform features and industry trends
• Advocate for best practices in solution design, development, and deployment

The Role Offers:

• Opportunity to work on cutting-edge Microsoft Dynamics 365 and Power Platform solutions
• High visibility through client-facing presales and solution architecture responsibilities
• Exposure to innovative technologies and industry best practices
• A chance to influence solution design and delivery for enterprise clients

Essential Skills:

• Extensive experience in Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing)
• Proficiency in Power Platform components (Power Apps, Power Automate, Power BI, Power Virtual Agents)
• Strong knowledge of solution architecture, system integrations (REST APIs, Azure services), and data migration strategies
• Hands-on experience with customization, configuration, and extending Dynamics 365 using plugins, workflows, and custom code
• Proven track record in presales activities, including proposals, PoCs, and demos
• Strong presentation and communication skills
• Excellent problem-solving and analytical skills
• Ability to manage multiple priorities in a fast-paced environment

Good to Have Skills:

• Knowledge and experience with Dynamics Copilots
• Microsoft Certified: Dynamics 365 Fundamentals (CRM)
• Microsoft Certified: Power Platform Solution Architect
• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
• Programming experience with Azure services

Essential Qualification:

• Bachelor’s degree in Information Technology, Computer Science, or related field