Cinema Service Technician

Location: Caringbah, NSW

Hours: Full time

About Edge

Are you an experienced professional with a passion for technology and an understanding of digital cinema projection and sound equipment? Our company installs, services, and maintains equipment from world-renowned manufacturers like Dolby, Barco, Christie, QSC, and Krix, bringing the latest in cinema technology to audiences. We're seeking a skilled Cinema Service Technician to join our team, collaborating with seasoned technicians to further hone your skills and advance your career in the dynamic world of cinema technology.
About the role

As a Cinema Service Technician, you'll work with the latest advancements in cinema technology alongside a team of dedicated professionals committed to delivering an exceptional cinema experience. You will install, service, and maintain digital cinema projection and sound equipment, leveraging your expertise to tackle sophisticated challenges to optimise system performance. With your in-depth knowledge, you’ll also cultivate strong relationships with our customers, providing expert guidance and ensuring that each cinema operates flawlessly, meeting the highest standards of performance and customer satisfaction.
Responsibilities

• Install, service, and maintain digital cinema projection and sound equipment, working with the latest technology and continuously enhancing your technical expertise and problem-solving capabilities.
• Conduct routine maintenance on equipment to ensure optimal performance, proactively identifying and addressing issues, while collaborating with experienced technicians to refine your skills and knowledge.
• Troubleshoot and resolve technical issues, providing expert support to customers by leveraging your problem-solving skills to find innovative solutions to complex problems, while strengthening your confidence in working with advanced technology.
• Engage with customers to deliver exceptional service, fostering strong relationships and refining your professional communication skills to ensure client satisfaction and trust.
• Keep detailed and accurate records of service visits and equipment maintenance, enabling us to monitor performance, track progress and identify areas for continuous improvement.

Benefits & perks

Dynamic and supportive team environment, where you’ll collaborate with dedicated professionals who are committed to excellence and eager to share their knowledge, fostering continuous learning and growth.

Edge Content + Technology is part of the EVT Group. When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company.

Requirements

• Technical training in cinema-based technologies is preferred. We also welcome applicants with experience in electronics, audiovisual technology, or a related field with a strong interest in cinema technology and a willingness to learn.
• Strong communication and interpersonal skills, enabling you to work effectively as part of a team and build strong relationships with customers.
• Willingness to work flexible hours, including an on call roster for weekends and public holidays as needed, demonstrating your commitment to delivering exceptional service to our customers and building a career in cinema technology.
• Willing to undertake travel in the performance of duties
• Valid driver’s license allowing you to travel to different locations and work with different customers.

If you’re driven by a passion for technology and excited about the prospect of working with cutting-edge digital cinema projection and sound equipment, we’d love to hear from you!
Any questions? email Shannon at shannon_roggenkamp@edgedigitaltechnology.com.