On's Store Leader based in Melbourne, will help shape and define how the most exciting and fastest growing global running shoe brand in the world will operate On’s first store in Australia. This role is responsible for the store's overall performance and delivering exceptional customer service every day. You will leverage your leadership skills and business savviness to help make the store a huge success.

By continuously embodying and communicating On’s values and brand philosophy to internal and external customers, you will have the opportunity to create an inclusive workplace culture by treating all employees and customers with respect. By developing inclusive connections with partners and influential community figures, and actively participating in diverse community initiatives and resources, you will be enhancing brand recognition within the broader community in a new market.

• Manage schedules for all store associates, collaborate with our talent team on administrative processes (e.g; payroll, onboarding, career progressions, and recruiting)

• Act as the in-store troubleshooting expert for On’s store systems

• Oversee inventory management and processes, including minimizing annual inventory shrink

• Support piloting innovative digital solutions in retail environments by working closely with our retail tech and omni-channel teams

• Execute product strategy and work closely with our sales planning and trade marketing team(s) for assortment selection and visual merchandising

• Maintain awareness of market trends in the retail industry and monitor what competitor brands are doing

• Develop and sustain local connections with ambassadors, fitness leaders, and external partners through the identification, selection, training, and facilitation of relationship-building efforts ensuring ongoing engagement and rapport

• 5+ years of experience in a retail setting; 3+ years in a management role at a customer-focused, operationally excellent retailer

• Background in the Running Industry (preferred but not required)

• Ability to confidently lead a team, oversee operations, sell product, and drive financial performance

• Inventory management experience

• Exceptional organizational skills and aptitude to proactively anticipate future store needs

• Entrepreneurial spirit who expects the unexpected

• Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.

• Travel Requirements: Willingness to travel up to 10% of the time; travel percentage will fluctuate based on business needs

• Working hours: This role will need to have the ability to work weekends, evenings and holidays as needed.

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team in Melbourne and, together with the expert team, grow and educate our communities across the globe. The Retail team works with a diverse set of stakeholders from the sales and marketing to operations teams, connecting with people day to day-to-day – creating unforgettable experiences and empowering them to move with the right products.

It’s no easy feat, and it takes a personal touch. We’re sharing our values with the world – and spreading the feeling of ‘Wow’ in person.

Melbourne

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.