Fortitude Valley, QLD, AU, 4006

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About John Holland

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

Turn Complex Technical Content into Training People Actually Want to Do

Do you love taking complex, technical, “too-long-to-read” content and turning it into training that’s clear, engaging, and genuinely useful?

We’re looking for an experienced Instructional Designer to join John Holland’s Training Academy in the role of Training Development Specialist. The Training Academy is made up of a national team of 18 who are collaborative, supportive, and passionate about training at John Holland.

This is not a role for someone who simply “takes a brief and builds slides.” This is for someone who can extract and shape expert knowledge, write with clarity and impact, and rapidly convert dense material into learning that lands.

The purpose of the role is to design and develop engaging technical training solutions across multiple formats, working closely with SMEs to ensure content is accurate, relevant and fit-for-purpose.

What you’ll be doing (and doing well)

Partnering with SMEs and stakeholders (with confidence and structure)

You’ll work directly with subject matter experts and stakeholders to clarify needs, define the problem to solve, and shape the right solution, with a methodical approach that keeps momentum and builds trust.

Transforming complexity into engaging training

You’ll take complex, often unstructured technical content and translate it into clear, learner-friendly training. This involves applying strong copywriting and storytelling skills to make the information engaging and easy to comprehend. Additionally, you'll use visual design techniques, such as diagrams, infographics, and workflows, to enhance understanding and maintain engagement.

Designing and developing learning across multiple formats

You’ll create training solutions including:
eLearning modules, including interactive builds using Articulate Rise 360
Instructor-led and blended learning resources, including the build of engaging PowerPoint slides with facilitator notes and learner resources
Instructional videos and multimedia learning assets
Project inductions and technical training content

Applying visual and multimedia capability

You’ll utilise tools such as Adobe Illustrator, InDesign and Photoshop to develop visually compelling learning assets and support the production of multimedia content (video, animation, digital learning assets).

Driving quality, consistency and efficiency

You’ll contribute to standardising learning content approaches, ensuring improved consistency across training outputs. This will enable scalable and repeatable rollouts of training initiatives across the business.

Improving and refining learning through feedback

You’ll implement feedback mechanisms, evaluate training effectiveness, and continually refine content to lift engagement and retention.

What you’ll bring

Essential

Proven experience designing and developing training across eLearning and instructor-led delivery
Strong instructional design capability (e.g. ADDIE)
Excellent written communication and copywriting skills
Experience working with SMEs to extract, structure, and refine content
Strong stakeholder engagement and consulting capability
Experience using eLearning authoring tools (e.g. Articulate 360)
Experience with visual/multimedia tools (e.g. Adobe Creative Suite - Illustrator, Photoshop and Indesign).
Experience using a PC = non-Apple computer (Windows)
Experience using Microsoft products (e.g. Outlook, PowerPoint, Word)

Highly regarded

Experience developing training within construction and engineering environments.

Qualifications

Ideally, the role should be supported by a Certificate IV in Training and Assessment, along with qualifications in instructional design, graphic design, and eLearning instructional design.
Why join the Training Academy?

The Training Academy is dedicated to delivering high-quality, scalable and cost-efficient training services across John Holland, bringing training tools, resources, services and support together in one place.

You’ll join a national team that partners closely across the business to improve capability, consistency, and outcomes.

Ready to apply?

If you’re the kind of person who’s passionate about training, who can engage with subject matter experts, pull apart complexity, and rapidly build training that’s clear, engaging and effective — we’d love to hear from you.

As part of the team, you help us deliver on our promise to transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

What’s in it for you

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:
Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.

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