CREA Laboratory Technologies is building internal operations strength to support sales, service, customers and suppliers. This role is designed to grow into operations coordination and eventually operations management.

Employment

Full-time traineeship preferred; 18+ applicants only; driver licence preferred for occasional business errands or site support

Training pathway

Preferred pathway: BSB30120 Certificate III in Business with Business Administration / Customer Engagement focus; supply chain electives or future TLI pathway if the role becomes warehouse-heavy

About the role

Build internal operational strength across orders, invoicing support, purchasing, logistics, stores, service coordination and customer/supplier follow-up.

What you will learn and do

• Support order entry, quote-to-order handover, purchase orders, supplier follow-up and customer updates.
• Assist with invoicing preparation, delivery documentation, stock records and service coordination paperwork.
• Coordinate freight bookings, receiving, dispatch, returns, spares and consumables with appropriate checks.
• Maintain accurate CRM/ERP records, shared folders, forms, spreadsheets and operational dashboards.
• Help organise stores, service kits, demo equipment, spare parts and supplier/customer records.
• Support operations, sales and service teams to reduce missed follow-ups, delays and incomplete information.
• Identify simple process improvements and document repeatable procedures.

Stage

Expected development

• Primarily Tuggerah office/stores based. Learn order flow, documentation, stock and internal systems.
• Take responsibility for routine ordering, supplier follow-up, logistics bookings, stock movement and selected customer updates.
• Grow into operations coordination, process improvement, purchasing support, reporting and cross-functional sales/service coordination.
• Potential pathway to Operations Manager, commercial operations or broader business management responsibilities.

Who this role suits

This role is for someone organised, reliable and detail-focused who enjoys systems, documents, suppliers, stock, follow-up and making the business run smoothly.

Essential and preferred requirements

• 18 years or older at commencement due to business environment, equipment handling and potential site/travel requirements.
• Strong attention to detail, reliability and ability to follow step-by-step processes.
• Comfortable with email, spreadsheets, documents, business systems and data entry.
• Good written communication and confidence speaking with suppliers, couriers and customers.
• Interest in business operations, logistics, purchasing, stock management and customer support.
• Driver licence preferred for occasional business errands or site-support activities.

How to apply

Please send your resume and a short cover note explaining why this role interests you. Tell us about any relevant school subjects, hobbies, projects, work experience, tools, technical interests, customer-service experience or creative work that shows your fit for the role.

Pay: $14.23 – $22.06 per hour

Benefits:

• Employee mentoring program

Work Location: In person