Infrastructure Technical Lead

Melbourne, Australia

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT:

Our IT team is dedicated to managing the IT Infrastructure, Cloud computing needs and the Cloud infrastructure at Ivalua. The team is composed of over 80 global team members mainly based in the USA, France and India.

ROLE:

Reporting to the Global IT Director, you will act as the technical lead for Infrastructure activities. You will cover a large geographical scope with the APAC region (with datacenters hosted in Australia & Singapore) but also assist the US & EMEA teams.

WHAT YOU WILL DO WITH US

• Part of the APAC IT team and member of the Global Infrastructure team (AMER, APAC, EMEA), with a close relationship with EMEA & AMER infrastructure team leads
• Collaborate and contribute to technical infrastructure projects
• Key contributor for the Build of APAC global infrastructure & clients infrastructure setup
• Responsible for the quality of the datacenter operations for APAC region: operations preparation, communication, execution
• Ensuring that we meet our SLA (availability & performance) and that vulnerability patching, incident closure, backups, logging, DRP and other IT operations are well managed
• Monitor infrastructure and applications, raise and follow up alerts with internal teams
• Analyze, diagnose, troubleshoot and resolve servers, software, network and other potential IT build, deployment issues
• Assist in troubleshooting issues as they arise with ability to prioritize
• Communicate and interact effectively with internal stakeholders and team members about the issues being troubleshot
• Support Project and Application Maintenance teams on our Commercial Cloud, and ITAR Platforms as functional & part time team member of APAC Client Ops team
• Create proper documentation, diagrams and other detailed instructions and procedures qualifications
• Enforce security protocols, and ensure system and network integrity
• Develop/Suggest automation workflows improvements for repetitive and manual tasks
• Ensure continuity between AMER closure and EMEA opening, and act as part of our follow the sun organization

YOUR PROFILE

If you have the experience and strengths below this role could be for you:

Mastery:

• Administration of Windows & Linux servers, Public Cloud computing (Azure), OS & software patching
• Azure services including Storage, Keyvault, Application Gateway, Azure Firewall, and Network Security Groups, Azure Backup
• Hardware management including DELL PowerEdge servers
• Datacenter infrastructure management
• Network fundamentals and advanced networking (DNS, DHCP, TCP/IP, Routing, Firewall, WAN)

Proficient:

• Virtualization (Hyper-V)
• Scripting (Powershell)
• Encryption protocols
• HSM
• Some exposure to Infrastructure as Code tools (Terraform, Ansible, Semaphore, etc.)
• Kubernetes (kubectl & automation)

Basic knowledge:

• Web Server (IIS,Kestrel)
• Database (MSSQL)
• Application performance monitoring (APM)

Required experience:

At least 7 years proven experience as System engineer with comprehensive background of modern datacenter infrastructure (Azure Cloud, Windows & Linux systems, Networking, Web application & database support, security & vulnerability management exposure, etc.)

"Nice to have" experience:

• Cybersecurity experience
• Experience in an international company & team

Soft skills:

• Stress handling
• Leadership
• Team player
• Good communication
• Problem solving attitude
• Strong reporting skills
• Good documentation writing skill

WHAT HAPPENS NEXT

If your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company for 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,

Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

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United from our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

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