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About the Opportunity

The Community Support Officer directly reports to the Community Health Programs Manager and is accountable to the Community Health Programs Manager and is responsible for supporting of social and emotional wellbeing (SEWB) programs and services throughout the funded service catchment at Puntukurnu Aboriginal Medical Service (PAMS). As a member of the SEWB team, the position incumbent works with individuals and families to implement and evaluate wellbeing initiatives with the aim of enhancing individual and community resilience. The position advances principles of self-determination, equity and access alongside funded PAMS programs including: Tackling Indigenous Smoking, Environmental Health, Patient Assisted Transport and Disability Support (NDIS).

About You

To be considered for this position, candidates must be able to clearly demonstrate their ability to meet the below Essential Selection Criteria:

SELECTION CRITERIA

ESSENTIAL:

• • Demonstrated client-focused approach in service provision with genuine understanding of factors affecting the social and emotional well-being of Aboriginal and Torres Strait Islander people within our communities;
• • Communicate, consult and liaise with relevant professionals, clients, staff and community members to achieve identified organisational objectives and goals;
• • Demonstrated understanding of the unique issues effecting and impacting upon the health of Aboriginal children and families;
• • Sound written and verbal communication skills with Aboriginal people and stakeholders;
• • Demonstrated ability to work independently and collaboratively in a team to achieve agreed goals and deadlines;
• • An ability to work, reside and travel independently in a remote region;
• • Ability to work as part of a multidisciplinary team, as well as independently when required; and
• • Demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander peoples.

In addition to the above, the desirable criteria are:

• • The person identifies as Aboriginal and/or Torres Strait Islander and is acknowledged as such by their community;
• • Experience in a Social & Emotional Wellbeing environment directing and delivering services; and
• • Understanding of the principles of primary health care and the model of Aboriginal Community Controlled Health Service.

The position involves working with a multicultural organisation where the majority of staff, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Candidates must be able to demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people and their ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.

Please note: In addition to the above skills and experience, the successful candidate will require an unrestricted WA “C” Class Driver’s Licence, and be required to submit a National Police Clearance (dated within 3 months) and Working With Children Check (where applicable) prior to appointment, in order to be eligible for the position.

Applicants for this position must be legally entitled to work in Australia and will be required to provide evidence of this entitlement. Acceptable evidence includes an Australian or New Zealand passport, birth certificate, or foreign passport with relevant visa.

About the Benefits

While you will face diverse new challenges in the role, you will also enjoy an attractive remuneration package including a base salary of $68,304.80- $78,381.33 per annum plus superannuation. You’ll also gain access to generous salary packaging options, which will greatly increase your take home pay. In addition, you will have access to a number of fantastic benefits including:

5 weeks’ annual leave + 17.5% leave loading

Rental Subsidy as per PAMS policy

Support to further invest in your career through additional training + study leave options

Employee Assistance Program

Retention Initiatives in accordance with the PAMS Employee Remuneration Policy

This position offers the opportunity to work closely with remote Aboriginal communities and make a drastic impact to the health and well-being outcomes of these communities.

PAMS operates five sites, supported by a range of clinicians, community health workers and other ancillary workers. Although the successful candidates will have a substantive location (Newman) they must be prepared from time to time to work across any one of these sites should they be required.

About the Organisation

The Puntukurnu Aboriginal Medical Service (PAMS) is an Aboriginal Community Controlled Health Service located in the East Pilbara region of Western Australia and provides comprehensive and culturally appropriate primary health care services to the Martu people of Newman and the four remote Aboriginal communities of Jigalong, Parnngurr, Punmu and Kunawarritji.

With an administrative hub based in Newman, in the Pilbara region of Western Australia, The Puntukurnu Aboriginal Medical Service (PAMS) provides holistic primary health care and community health programs services to the individuals and families within Newman and the remote communities of Jigalong, Parnngurr, Punmu and Kunawarritji.

Living in Newman WA

Living and working in Newman offers a unique opportunity to experience life in the heart of the Pilbara. Surrounded by stunning red earth landscapes and close to iconic natural attractions like Karijini National Park, Newman is a vibrant inland town with a strong community spirit. While it’s remote and not coastal, residents enjoy a relaxed, outdoor-focused lifestyle with essential amenities like supermarkets, schools, healthcare services, and sporting facilities. Summers can be very hot, and travel to major centres requires planning, but many people find the lifestyle deeply rewarding, forming lasting friendships and enjoying a slower, more connected way of life. If you’re adaptable, community-minded, and open to new experiences, Newman offers an unforgettable chapter both personally and professionally.

YouTube video: https://www.youtube.com/watch?v=W938MXkS1I4

Application Process

How to apply:

If you are passionate about making a real difference and are ready for an opportunity in a unique and rewarding environment, we encourage you to apply. Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position.

We require you to submit:

• A current comprehensive CV including the contact details of two current referees and;
• A cover letter no more than 2 pages that clearly outlines the skills and experience you have gained to make you suitable for this position.

Note: Shortlisting for this position will commence immediately. PAMS reserves the right to appoint an applicant to this role prior to the closing date.

Contact People & Culture at pamshr@puntukurnu.com for more info.