Location - Anywhere in Australia
Title - Salesforce Developer
Role Type - Fixed term (12 months)
About The Role
The Salesforce Developer is a member of a cross‑functional delivery squad and plays a critical position in contributing to the the design, development, and ongoing support of CSC’s Salesforce ecosystem, with a primary focus on Salesforce CRM and Web Self‑Service. As CSC continues to expand its digital and data capabilities, this role also contributes to initiatives across Salesforce Marketing Cloud, Mobile Publisher, Data360, and Tableau as these platforms are progressively adopted. The role also contributes towards the maintenance and enhancement of IT systems that support administration of superannuation schemes, ensuring they are compliant with legislation and scheme rules; and fit for purpose.
Key Responsibilities
- Development, and maintenance of Salesforce CRM and Web Self‑Service solutions, ensuring scalability, security, and performance
- Provide technical leadership within the squad, including solution design, estimation, code reviews, and mentoring of other developers
- Support CSC’s commercial interest by providing guidance to the Delivery Manager and Senior Manager on vendor estimates and solutions
- Upskill and support junior Salesforce Developers with relevant technical capabilities
- Collaborate closely with Business Analysts, UX designers, and testers and vendors to translate business requirements into high‑quality technical solutions
- Implement best‑practice Salesforce development patterns using Apex, Lightning Web Components (LWC), SOQL, Flows, omnistudio and integrations
- Support and enhance customer‑facing self‑service experiences, including portals, authentication, and case management workflows
- Contribute to the adoption and integration of Salesforce Marketing Cloud, Mobile Publisher, Data360, and Tableau as required
- Ensure solutions are well documented and aligned with CSC’s architectural, security, and governance standards
- May supervise a small team of Developers.
Specific duties, deliverables and reporting lines may vary from time-to-time dependant on business needs and priorities. Key objectives and measurements will be captured in the Performance & Development planning cycle, established annually and adapted as needed.
Note: Based on the candidate's skills and experience, the Hiring panel will determine the suitability of the level between Salesforce Developer or Senior Salesforce Developer.
What we are looking for in you
Qualifications
Essential
- Formal IT development qualifications (higher-level qualifications highly regarded)
- Salesforce certifications (e.g. Platform Developer I/II)
Desirable
- Relevant professional certifications (e.g. Australian Computer Society) and technical certifications
- 4-5 years’ experience as a Software Developer
- 3+ years’ experience as a Salesforce Developer, including OmniStudio, Apex and Lightning Web Components, with proven Salesforce CRM implementation expertise
- Experience leading development activities within Agile or Scrum (squad-based) delivery models
- Ability to supervise, coach and mentor junior team members
- End-to-end experience across the product development lifecycle (requirements, architecture, design, development and testing)
- Experience using Jira or similar issue tracking tools
- Experience designing and supporting Web Self Service or Experience Cloud solutions
- Working knowledge of Salesforce Marketing Cloud, Mobile Publisher, Data360 and/or Tableau (or strong willingness to learn)
- Experience with integrations and APIs, ideally using MuleSoft or similar platforms
- Strong problem-solving capability within complex enterprise environments
- Solid understanding of solution design patterns aligned to organisational requirements
- Advanced proficiency in at least one core programming language (e.g. SQL), with exposure to others
- Ability to develop, test and document software solutions in line with agreed standards and designs
- Strong analytical, debugging and troubleshooting skills
- Collaborative team approach, with the ability to mentor junior staff
- Strong verbal and written communication skills, with the ability to engage stakeholders at all levels
- Flexible work environment, with Hybrid or remote working
- Collaborative, diverse and supportive culture where knowledge-sharing is valued
- Enhanced parental leave policy
A career where you belong
At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.
Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.
We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.
We’re proud to be an equal opportunity employer — and proud of the progress we’re making. Join a workplace where you can thrive, grow, and belong.
Learn more about CSC and our benefits on our career site - Careers
To apply for this opportunity, please submit your application via the Apply link in this advertisement, including a short cover letter along with your current resume.
To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.
For any other questions about this role, contact recruitment@csc.gov.au.
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