How do employees rate RDI?

Employees rate RDI 4 out of 5 stars based on 907 anonymous reviews on Glassdoor.

How can I get a job at RDI?

To get a job at RDI, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at RDI and prepare for tough questions.

Do people recommend working at RDI?

Overall, 78% of employees would recommend working at RDI to a friend. This is based on 907 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at RDI?

68% of job seekers rate their interview experience at RDI as positive. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at RDI.

How do employees rate the business outlook for RDI?

70% of employees think that RDI has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at RDI

RDI Snapshot

4.0

based on 884 ratings

78% would recommend to a friend

Bronson Trebbi

78% approve of CEO

12 OfficesLocations

Mission At RDI, our mission is simple: Champions at strategy. Proven Execution. Experts in Winning.

Description RDI is a privately held contact center and IT firm committed to elevating the Customer Experience in its dedicated outsourced environment. Founded in 1978 as a research analytics company, RDI’s expertise has grown to include full-service Business Process Outsourcing (BPO) solutions for Contact Center support, Data Analytics, and Managed IT & Helpdesk Services. With 12 domestic and near-shore locations and over 5,000 in-house and work-from-home employees, RDI focuses on the Customer Experience and delivers value-driven results for multiple industries, including leading Fortune 500 client partners.

Life at RDI

Company updates

RDI

2y

RDI at Mardi Gras 2024: A Celebration of Teamwork and Community Service At RDI, our involvement in the Annual Mardi Gras isn't just an event—it reflects our culture of care and community service. Supporting the Welcome House, we help provide essential meals for children, showcasing the impact we aspire to make. Here, your work directly contributes to our community's betterment. Discover a career with purpose at RDI. #LifeAtRDI #MakeADifference ...Show more

RDI at Mardi Gras 2024: A Celebration of Teamwork and Community Service At RDI, our involvement in the Annual Mardi Gras isn't just an event—it reflects our culture of care and community service. Supporting the Welcome House, we help provide essential meals for children, showcasing the impact we aspire to make. Here, your work directly contributes to our community's betterment. Discover a career with purpose at RDI. #LifeAtRDI #MakeADifference

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Photos

RDI awards and accolades

Top Places to Work, The Cincinnati Enquirer, 2022, 2023
WHAMM! Awards- Community Development & Support, Greater Miami Chamber of Commerce, 2023

Jobs at RDI

Executive Assistant

Van Nuys, CA

·

USD 100K - USD 125K /yr

(Employer provided)

View job

Clinical Monitoring Standards Lead

Los Angeles, CA

·

USD 115K - USD 135K /yr

(Employer provided)

View job

Call Center Customer Service Representative

Clinical Operations Lead

Los Angeles, CA

·

USD 150K - USD 200K /yr

(Employer provided)

View job

Spanish Bilingual Customer Service Representative

Employee reviews at RDI

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by category

4.2

Diversity and inclusion

4.1

Culture and values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.6

Compensation and benefits

Employee reviews

Customer service representativeFormer employee

4.0

Supportive management, but attendance policies are strict

RDI

RDI Snapshot