Does AAMI pay their employees well?

According to anonymously submitted Glassdoor reviews, AAMI employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at AAMI. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at AAMI?

65% of AAMI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAMI 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AAMI?

Customer Service Representative (10) , Customer Value Specialist (5) , Customer Service (2)

What are the pros of working at AAMI according to real employee reviews?

"Friendly people, remote working, kpis not too strict" ((in 6 reviews)); "Culture is good." ((in 5 reviews)); "Remote work is great, pay is awful" ((in 3 reviews)); "Rotating roster was great for work life balance" ((in 3 reviews))

What are the top reviewed AAMI locations?

Melbourne , Brisbane , Adelaide , Sydney , Newcastle , North Sydney , Narre Warren , Gisborne , Toowoomba , St Kilda West

AAMI Reviews

3.4

65% would recommend to a friend

(41 total reviews)

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (41 reviews)

AAMI has an employee rating of 3.4 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAMI employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

41 reviews

5.0

14 May 2024

Generous salary

Call center agent

Recommend

CEO approval

Business outlook

Pros

Great work conditions and a great work life balance

Cons

Not much Work from home opportunity

5.0

8 Jan 2023

Great

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good working there. Lots of perks

Cons

nothing to add for this review

5.0

6 Jan 2023

Supportive and realistic

Administration

Recommend

CEO approval

Business outlook

Pros

in-depth training both online and onsite team leaders check in with staff regularly, with tailored targets and personal goals flexible and patient with personal life and work balance Provide above industry standard in both pay and provided equipment

Cons

More downtime between calls- currently (as of leaving) staff had a target of 10 sec between ending and a new call coming in, leaving little time to fill mandatory complaint forms, paperwork and updating customer profiles. There are no severe penalties for not meeting this, instead it is worked on in 1 on 1s and can later intact bonuses.

Viewing 1 - 3 of 41 Reviews

AAMI

AAMI Reviews

Company ratings over time

Reviews by job title

Generous salary

Great

Supportive and realistic

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