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      AISATS

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      AISATS Reviews

      3.4

      49% would recommend to a friend

      (179 total reviews)
      avatar

      Ramana R

      69% approve of CEO

      46% positive business outlook

      AISATS has an employee rating of 3.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AISATS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

      Reviews by job title

      179 reviews
      5.0
      4 Mar 2025

      Exposure to the Aviation Industry

      Customer service executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great experience in airport operations, ground handling, and passenger services. Enhances career growth for those interested in airlines, customer service, and hospitality. Job Stability & Brand Reputation 🏢 Working with a reputed airline brand provides credibility to your resume. Stable employment with industry-standard pay. Networking Opportunities 🤝 Interaction with airline officials, pilots, crew, and international travelers. Helps in career progression within the aviation industry. Learning & Skill Development 📚 Training in Amadeus, airline ticketing, baggage handling, and VIP customer service. Enhances multitasking, communication, and problem-solving skills. Travel Benefits (Limited) 🌍 Some employees may get discounted travel perks on Air India flights.

      Cons

      Long & Unpredictable Work Hours ⏳ Rotational shifts, night shifts, and extended hours can be exhausting. Work-life balance can be challenging. High Work Pressure & Stress 😓 Handling hundreds of passengers daily, resolving complaints, and dealing with delayed flights. Fast-paced, high-pressure environment, especially during peak travel seasons. Limited Career Growth Without Internal Transfers 🚀 Promotion opportunities are available, but growth can be slow without internal transfers or additional qualifications. Salary & Benefits Could Be Better 💰 Compared to some international airlines, salaries and perks may be lower. Limited additional benefits like bonuses or incentives. Strict Rules & Policies 📜 Employees must follow strict uniform, behavior, and security policies. Dealing with security protocols and regulations can sometimes be frustrating.

      Viewing 1 - 3 of 179 Reviews
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      ReviewsAISATS reviews

      Glassdoor has 210 AISATS reviews submitted anonymously by AISATS employees. Read employee reviews and ratings on Glassdoor to decide if AISATS is right for you.