APi Group Reviews

3.8

66% would recommend to a friend

(101 total reviews)

Russ Becker

77% approve of CEO

67% positive business outlook

APi Group has an employee rating of 3.8 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The APi Group employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

101 reviews
5.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

High Visibility & Influence: You work directly with senior leadership (C-suite, board members, and directors), giving you strong exposure across the organization and opportunities to influence IT and business decisions. Strategic Insight: You gain insight into business strategy, financial discussions, and executive priorities, helping you understand how technology aligns with corporate goals. Career Advancement: This role often acts as a stepping stone to IT Manager, IT Operations Lead, or Technical Support Manager positions because of the combination of technical expertise and executive communication experience.

Cons

You’ll frequently handle urgent, high-visibility incidents where downtime directly affects C-suite operations. Mistakes are magnified since you support senior leadership and board-level meetings. Managing multiple devices, remote sessions, video conference setups, and last-minute changes simultaneously can be mentally taxing. Prioritization becomes difficult when multiple executives demand help at once.

Viewing 1 - 3 of 101 Reviews

Glassdoor has 117 APi Group reviews submitted anonymously by APi Group employees. Read employee reviews and ratings on Glassdoor to decide if APi Group is right for you.