Raises could be better. There is not a lot of room for moving up in the company unless someone quits, moves to a different department/position, or retires. The workload can be overwhelming at times depending on what's going on with the company. There were times I felt like I was doing 3 jobs at once and it became overwhelming because I couldn't get all my work done so I was constantly behind. When I first started it wasn't like that. I ended up the last couple of years doing a lot of overtime as well. Not a lot of diversity. There were a few situations where I didn't like my interactions with people. Some lady tried to pet my hair and that made me angry!!! Had I not been at work I would have slapped her but I just made it very clear to never ever touch my hair.