Does Animal Friends Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Animal Friends Insurance employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Animal Friends Insurance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Animal Friends Insurance?

54% of Animal Friends Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Animal Friends Insurance 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Animal Friends Insurance?

Claims Assessor (6) , Customer Service Representative (3) , Claims Agent (2) , Claims Handler (2) , Complaints Handler (2) , Customer Service (2) , Customer Service Agent (2) , IT Professional (2) , Risk Manager (2) , Sales Agent (2) , Software Developer (2) , Team Lead (2) , Team Leader (2)

What are the pros of working at Animal Friends Insurance according to real employee reviews?

"The people on my level were nice" ((in 11 reviews)); "Friendly colleagues Raise money for charity" ((in 7 reviews)); "The initial interview with HR was great and the team were really friendly." ((in 4 reviews)); "Thorough training scheme" ((in 3 reviews)); "Fair salary" ((in 3 reviews))

What are the cons of working at Animal Friends Insurance according to real employee reviews?

"bad management" ((in 6 reviews)); "This also affects the communication and collaboration between different departments and teams." ((in 6 reviews)); "High expectations from managers who do not understand and have never done your job" ((in 3 reviews)); "Bad pay and run terribly" ((in 3 reviews))

Animal Friends Insurance Reviews

3.2

54% would recommend to a friend

(90 total reviews)

Richard Mills

45% approve of CEO

47% positive business outlook

Animal Friends Insurance has an employee rating of 3.2 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Animal Friends Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

90 reviews

5.0

20 Apr 2026

Nice Place to work

Data developer

Recommend

CEO approval

Business outlook

Pros

Flexibility, Remote working, 9-day fortnight and nice colleagues.

Cons

Can get busy at times

Animal Friends Insurance Response

2mo

Hi, Thank you for taking the time to write such a thoughtful review! We strive to provide a working environment in which our colleagues have access to new opportunities to shape a rewarding career path. We love hearing about your personal experience and it’s lovely to know you enjoy working at Animal Friends. It’s great to have you as part of the team! Thank you for taking the time to provide feedback. Kind regards Animal Friends

5.0

10 June 2025

Best years of my career

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great culture, friendly people, created so many opportunities for my career

Cons

Only 1 office, could benefit from pop up offices nationally

Animal Friends Insurance Response

11mo

Hi, Thank you for taking the time to provide feedback. We strive to provide a working environment in which our colleagues have access to new opportunities to grow and develop their skills and careers. We are incredibly passionate about ensuring our colleagues feel valued and, that they are treated fairly and with respect. We are delighted to hear that your time with Animal Friends is positive and would like to thank you for being a part of the team and for sharing your experience with us. Kind regards Animal Friends Insurance

5.0

1 Oct 2024

Friendly, forward thinking & fun

Software developer

Recommend

CEO approval

Business outlook

Pros

An excellent place to work. Everyone is friendly, constantly pushing to improve both technically and collaboratively, whilst maintaining an engaging and fun atmosphere.

Cons

Fully remote may not be for everyone, though you can head into the office if it is preferred.

Animal Friends Insurance Response

1y

Hi, Thank you for taking the time to share your experience with us. We really appreciate all feedback and what you have shared with us will continue to help us evolve our culture and the support we provide for our colleagues. It is great to hear that you have found your time with us so positive, and we enjoy having you as part of the team. We understand how juggling family life and work can be difficult and we believe that talent and being the right person for Animal Friends (and our customers!) far outweighs an individual's postcode. Location should never be the barrier to prevent a brilliant mind joining the business. Kind regards, Emma - Animal Friends Insurance

Viewing 1 - 3 of 90 Reviews

Jobs at Animal Friends Insurance

Senior Business Analyst - 9 month FTC

Remote

View job

Senior Pricing Analyst

Remote

·

XAF 56K - XAF 67K /yr

(Employer provided)

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