Answer Aide has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Answer Aide employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).
Working at this answering service has been an absolute pleasure! The management team is incredibly supportive and understanding, fostering a positive work environment. The training provided was thorough, ensuring that I felt confident in handling calls from day one. The technology used is top-notch, making it efficient to assist our clients and provide exceptional service. The flexibility in scheduling allows for a great work-life balance. Overall, I highly recommend this answering service to anyone looking for a rewarding and fulfilling job experience.
The management team is incredibly supportive, always open to feedback, and genuinely cares about the well-being of their employees. This creates a work environment that encourages creativity and innovation. I feel valued and appreciated for the contributions I bring to the team.
Cons
The fast-paced environment, especially during peak call times, can be demanding and may require employees to consistently stay on top of their tasks.
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Company ratings over time
Ratings trend for the last 6 months (26 reviews)
Answer Aide reviews FAQs
According to anonymously submitted Glassdoor reviews, Answer Aide employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Answer Aide. This rating has improved by 1% over the last 12 months.
79% of Answer Aide employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Answer Aide 4.3 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.