4y
Thank you for your review and comments. I am so proud of the growth you feel has occurred for you personally, and for us as a company. There is no question that our rapid growth caused some struggles with meeting client objectives a few years ago. It also created an opportunity to build better onboarding, training, and QA/QC systems that have tremendously improved our ability to perform today. With homegrown leaders like you, we were able to overcome our weaknesses and turn them into strengths for us and our clients. The pro you mentioned of "always room to grow" applies to not only staff/professional development, but also to us as a team/company. We are far from perfect, but your pros highlight some pretty great attributes of our company. Each of those positives came from listening to our team about what was working, and what was not working. People like you should be proud of our company because your fingerprints are all over the great things we are doing today. I look forward to our future together. Again, thank you for your review and comments.