Does Backbone Connect pay their employees well?

According to anonymously submitted Glassdoor reviews, Backbone Connect employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Backbone Connect. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Backbone Connect?

60% of Backbone Connect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Backbone Connect 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the pros of working at Backbone Connect according to real employee reviews?

"Really supportive management and team culture despite individual targets." ((in 3 reviews)); "It is a very welcoming office, full of good people." ((in 3 reviews))

Backbone Connect Reviews

3.2

60% would recommend to a friend

(24 total reviews)

48% positive business outlook

Ratings by category

3.3

Work/Life balance

3.2

Culture and values

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

2.9

Diversity and inclusion

Backbone Connect has an employee rating of 3.2 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbone Connect employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews

5.0

29 July 2025

BDM Manager

Bdm manager

Recommend

CEO approval

Business outlook

Pros

Dynamic team, great place to start a career & opportunity within the company

Cons

Constant change in business direction. Efforts not put in the right areas.

Backbone Connect Response

3mo

Thank you for taking the time to leave a review and for the years you spent with Backbone. We’re pleased to hear you valued the team and the opportunities available during your time with us. As a growing business we’ve evolved significantly over the last few years, and with that has come change as we refine our strategy and focus on the areas where we can deliver the most value for our clients. We appreciate the feedback and continue to work hard to ensure our direction is clear and that our teams are supported as the business develops. We wish you every success in the next stage of your career.

5.0

9 June 2025

Great Place to Grow Your Sales Career – Strong Culture, Generous Commission, and Exciting Cyber Offering

Sales manager

Recommend

CEO approval

Business outlook

Pros

Backbone Connect is a fantastic place to work if you're ambitious, motivated, and looking to progress your sales career in tech. The company genuinely invests in its people—from regular training and coaching to fast-tracking high performers into leadership roles. I personally went from Senior BDM to Sales Manager in my 4 years there thanks to clear performance goals and strong internal support. The commission structure is generous and transparent, and high achievers are properly rewarded. Management has done a great job in building a positive, collaborative culture—there’s a strong team spirit, and success is always recognised. One of the most exciting developments is our growing cybersecurity proposition, which is gaining real traction in the market. It’s opened up new opportunities for engaging with larger, more complex clients and has made the sales conversations much more strategic.

Cons

It’s a fast-paced environment, so you need to be proactive and able to manage your own pipeline and targets. Not a con if you’re self-driven, but it won’t suit everyone.

Backbone Connect Response

3mo

Thank you for taking the time to share such thoughtful feedback and for the contribution you made during your time at Backbone. We’re really pleased to hear that you experienced the development opportunities and internal progression that we work hard to create. Supporting ambitious people to grow their careers (whether through training, coaching, or leadership opportunities) is something we place a lot of importance on. It’s also great to hear your comments about the team culture and recognition of success. As a performance driven business we aim to create an environment where people who are motivated and proactive can do their best work and be rewarded for it. Our cybersecurity services continue to be a major focus for the business and it’s exciting to see the impact they’re having for our clients and the opportunities they create for our team. Thanks again for your feedback and we wish you every success in the future.

5.0

25 Mar 2022

Amazing place to work - but some growing pains

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Learning and development from day 1. - Really supportive management and team culture despite individual targets. - Excellent office and well done hybrid working policy. - Founders are clearly still excited about the business. - Good pay and holiday time. - Clear commission structure and triggers for progression. - Excellent communication between different business areas.

Cons

Basically all growing pains. - Some teams do not have enough staff, leading to people working after business hours and skipping lunch breaks. Hiring is happening, so I hope this will be temporary. - Processes which presumably worked very well when the company was small can be frustrating to use and lack of automation/integration wastes time hunting things down. - Sometimes it's unclear who is responsible for what e.g. keeping information updated, scheduling, maintaining online systems.

Viewing 1 - 3 of 24 Reviews