Bluebird Fiber Reviews

Below average benefits. Promotions come from fear of people leaving and not when you deserve it. NOC is fully in person despite the rest of the company having a flexible 2 day home 3 day in office hybrid schedule whilst the ongoing reason is collaboration despite us being split between 4 offices in different states so 99% of work is done over teams anyways. Executive team starting at SVP and up unable or unwilling to make any moves to benefit the department or just are oblivious and aren't listening. This circles into getting your voice heard borders impossible. The NOC is constantly treated as a lower level department despite being the beating heart of the entire product the company sells. Critical tools to make the job easier and faster to get support tickets resolved continue to be put on the sidelines or removed from our hands while our plate size grows and grows and grows. We are currently supporting two diverse networks with minimal training and consistent enough exposure to fully understand the other side.

Removed remote work, but for only the NOC. Mediocre benefits, Management from recent acquisition forced out ALL of NOC Mgmt from Everstream, as they would not listen to a single suggestion. Pay stagnant, overtime no longer allowed and looking to hire more people to fill holes. People leaving at an accelerated rate, has brought more issues. This is due to changes and pay being stagnant while responsibilities essentially doubled with acquisition. Training at this current moment has to be a nightmare, as we are loosely between multiple systems and seem to be still deciding how to move forward. Zero conversation on compensation/opportunities for advancement with personal careers, alongside zero structure for internal advancement with the new company.