Does Brook pay their employees well?

According to anonymously submitted Glassdoor reviews, Brook employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Brook. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Brook?

45% of Brook employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brook 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Brook?

Education and Wellbeing Specialist (6) , Receptionist (3) , Administration Assistant (2) , Coordinator (2) , Education Coordinator (2) , Education Wellbeing Practitioner (2) , Education and Wellbeing Coordinator (2) , HCA (2)

What are the pros of working at Brook according to real employee reviews?

"being focused culture" ((in 4 reviews)); "Friendly colleague (towards me, not towards others)." ((in 4 reviews))

What are the cons of working at Brook according to real employee reviews?

"The pay is awful" ((in 8 reviews)); "Training initially good, but not fully trained, and expected to manage regardless." ((in 4 reviews)); "Senior management don't listen to frontline staff and don't take their concerns seriously." ((in 3 reviews)); "Lack of openness, honesty and transparency." ((in 3 reviews))

Brook Reviews

3.0

45% would recommend to a friend

(44 total reviews)

Helen Marshall

48% approve of CEO

42% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture and values

3.1

Diversity and inclusion

2.9

Compensation and benefits

2.8

Senior management

2.7

Career opportunities

Brook has an employee rating of 3.0 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brook employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

44 reviews

5.0

13 July 2025

Excellent organisation

Senior coordinator

Recommend

CEO approval

Business outlook

Pros

Brook are the best organization I have worked for, including being in education for 25+ years. Brook management team are genuine and caring. They look after the well-being of their staff and give recognition where earned.

Cons

None that I can think of.

5.0

11 Nov 2024

Values-driven charity dedicated to young people

Education and wellbeing specialist

Recommend

CEO approval

Business outlook

Pros

The people Varied interesting work Focus on employee wellbeing EDI Four-day week on five-days pay

Cons

Very high expectations for some roles with lower salary - but is that always a bad thing?

Brook Response

1y

Hi, Thank you for your kind words and positive review! We’re thrilled to hear that you had a great experience with Brook. Your feedback is incredibly valuable and helps us continue to improve and support our team. Best regards, Brook

5.0

23 Sept 2024

I love my job!

Coordinator

Recommend

CEO approval

Business outlook

Pros

Caring ethos 4 day working week Positive working atmosphere Lots of training on offer

Cons

Lots of online platforms to undertake role People stay in their role , so not many opportunites to move upwards

Brook Response

1y

Hi, Thank you for your kind words and positive review! We’re thrilled to hear that you had a great experience with Brook. Your feedback is incredibly valuable and helps us continue to improve and support our team. Best regards, Brook

Viewing 1 - 3 of 44 Reviews

Jobs at Brook

Interim Head of Service Development

London, England

·

GBP 53K - GBP 53K /yr

(Employer provided)

View job

Education & Wellbeing Specialist

High Wycombe, England

·

GBP 26K - GBP 26K /yr

(Employer provided)

View job

Brook

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Excellent organisation

Values-driven charity dedicated to young people

I love my job!

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