Pros
A competent Senior Associate. Extremely productive, informed, and result-oriented Quick learner and versatile project coordinator with good communication, problemsolving, and crisis management skills to work well with people at all levels. Punctual and Perfect with strong managing skills & determination. Coordinating project schedules, resources, equipment and information Liaising with clients to identify and define project requirements, scope and objectives Ensuring that clients’ needs are met as the project evolves Coordinate with Authors, Editors, Reviewers and production unit to ensure that assigned projects are delivered within deadlines. Review and approve all the documents before publications. Copyedit and proofread both paper and online content. Responding to customer queries in a timely and accurate way, via phone, email or chat Identifying customer needs and helping customers use specific features Analyzing and reporting product malfunctions
Cons
New account management, process standardization, high-quality C screen reviews, process mentoring of others.