Does Capital Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Bank employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Capital Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Bank?

34% of Capital Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Bank 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Capital Bank?

Teller (12) , Bank Teller (3) , Personal Banker (3) , Branch Manager (2) , Credit Analyst (2) , Financial Services Representative (2) , Lender (2) , Systems Administrator (2) , Teller Coordinator (2)

What are the pros of working at Capital Bank according to real employee reviews?

"Benefits are good." ((in 8 reviews)); "Nice and approachable manager" ((in 6 reviews)); "2) Decent pay with good benefits/PTO" ((in 6 reviews)); "Good coworkers and good hours" ((in 3 reviews)); "There are frequent opportunities to get promoted." ((in 3 reviews))

What are the cons of working at Capital Bank according to real employee reviews?

"poor management and board of directors" ((in 15 reviews)); "Absolutely terrible working conditions, uncaring and horrible upper management, bank trying to get by with practically no staffing and very poor pay." ((in 7 reviews)); "During that time, the CB employees were given minimal training on the new systems (1 day for tellers and 2 for platform)." ((in 4 reviews)); "Leadership didn't recognize talent/skills in employees and didn't give credit where due" ((in 4 reviews)); "I worked in a branch with an Assistant Branch Manager who was there daily and the Branch Manager was rarely there but instead managing a home branch." ((in 3 reviews))

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Capital Bank

Now known as First Horizon

Capital Bank Reviews

2.8

34% would recommend to a friend

(126 total reviews)

D. Bryan Jordan

83% approve of CEO

37% positive business outlook

Capital Bank has an employee rating of 2.8 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital Bank employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

126 reviews

5.0

25 Aug 2025

Good place to work

Call center representative

Recommend

CEO approval

Business outlook

Pros

I enjoyed coworkers and and the customer service software to work with

Cons

No no real cons some calls could be challenging

5.0

6 Aug 2025

Great community bank

Loan processor

Recommend

CEO approval

Business outlook

Pros

Very flexible, great managers. Everyone was great.

Cons

Pay could be better. They pay less than other banks.

5.0

5 Apr 2025

Bank Teller

Bank teller

Recommend

CEO approval

Business outlook

Pros

Good Working Environment. Training is well done.

Cons

The work can get boring at times.

Viewing 1 - 3 of 126 Reviews

Jobs at Capital Bank

Deposit Operations Representative

Houston, TX

USD 35K - USD 48K /yr

(Glassdoor Est.)

View job

Mortgage Loan Processor

USD 54K - USD 73K /yr

(Glassdoor Est.)

View job

Portfolio Manager III

Reston, VA

USD 120K - USD 150K /yr

(Employer provided)

View job