Charter Technology Solutions has an employee rating of 3.7 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charter Technology Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
There are a lot of MSPs out there, but CTS definitely feels like a different place. Managers care about their teams, leadership is extremely transparent about the goals and progress of the larger org, and our clients are trying to make the world a better place. The workload is definitely not light, but it is manageable overall. I can tell that we're trying to innovate as a company and i'm hopeful we will be able to continue to grow and lead to more opportunities for us. Benefits are pretty good too (especially our cost for medical), and 401k match was added this year.
Cons
We've turned over a number of managers/leaders in the organization over the past 12 months which is challenging as change can be scary, but it was clear that all of the changes were made for the betterment of everyone that is here. The schools we work with can definitely be taxing because theyre pretty disorganized.
Charter Technology Solutions Response
5mo
We will be transparent, for sure. There were some organizational changes in 2024 and 2025, and all to have a better, stronger team. We were able to confirm as the results of the year were shared. We are glad that people perceived the positive adjustment made to CTS, and we will keep growing and improving.
Thank you for the feedback.
I have been with Charter Technology Solutions (CTS) for close to 8 months now and I can confidently say that this is one of the healthiest environments I've worked in. The team consists of hard working, intelligent, driven, kind and fun employees. Everyone respects one another and the fact that CTS works with mission-driven organizations makes you feel good about the work you're doing each day. Leadership is transparent - monthly all-company meetings are held and employees are very comfortable asking questions of any type. The Founder & CEO is involved in all aspects - but in a great way. He's there to help, here's there to talk employees through and overall is a wonderful and caring individual. The customer reviews speak for themselves. You'll love it here!
Cons
I don't have any cons. The one drawback is that you don't get to work with your colleagues in person as a remote employee.
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Company ratings over time
Ratings trend for the last 6 months (29 reviews)
Charter Technology Solutions reviews FAQs
According to anonymously submitted Glassdoor reviews, Charter Technology Solutions employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Charter Technology Solutions. This rating has decreased by 4% over the last 12 months.
65% of Charter Technology Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Charter Technology Solutions 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.