Does ChowNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ChowNow employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ChowNow. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ChowNow?

17% of ChowNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChowNow 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ChowNow?

Account Executive (27) , Sales Development Representative (SDR) (24) , Territory Manager (16) , Account Coordinator (12) , Sales Development Representative (11) , Customer Support Representative (10) , Customer Service Representative (8) , Software Engineer (8) , Account Manager (6) , Menu Specialist (5) , Sales (4) , Backend Engineer (3) , Marketing (3) , Sales Manager (3) , Sales Representative (3)

What are the pros of working at ChowNow according to real employee reviews?

"great people to work with" ((in 41 reviews)); "Good benefits" ((in 24 reviews)); "Amazing team." ((in 14 reviews)); "Great work life balance for sure" ((in 13 reviews)); "Everyone is always willing to help lend a hand regardless of how busy they are." ((in 11 reviews))

What are the cons of working at ChowNow according to real employee reviews?

"Massive layoffs over the last two years shows the decline that no one can ignore." ((in 21 reviews)); "SDR Senior Leadership is poor" ((in 16 reviews)); "Low pay (unlivable at times)" ((in 13 reviews)); "Since October of 2021 there have been at least 4 rounds of lay offs." ((in 7 reviews)); "Working hours are a bit strange, not like your traditional 9 to 5. Work/life balance is not the best even though management preaches that it's a priority" ((in 7 reviews))

What are employees saying about ChowNow redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ChowNow redundancy and their outlook for job security at ChowNow in 2026.

ChowNow Reviews

2.4

17% would recommend to a friend

(283 total reviews)

Kanika Soni

12% approve of CEO

11% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (283 reviews)

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews

5.0

17 June 2026

Had an amazing time while I was there

Territory manager

Recommend

CEO approval

Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

5.0

9 Nov 2025

Fast-paced, mission driven company with real opportunity if you can handle the growth curve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The company genuinely cares about helping independent restaurants succeed, and you feel that mission in your day-to-day work. • Strong leadership direction lately with a clearer strategy, better structure, and more accountability than before. • Tons of learning and growth if you’re proactive; you get real exposure to leadership and cross-functional collaboration. • The sales org is evolving fast with new tools, better data, and improved compensation structure. • Employees are passionate, scrappy, and want to win together; it’s a culture of builders

Cons

Still in transition. Processes, tools, and messaging are being rebuilt, so it can feel like controlled chaos at times. • The pace is extremely fast — not for anyone who wants a 9-to-5. • Some growing pains with cross-department alignment as the company scales. • With so many changes, communication can sometimes lag

5.0

6 Aug 2025

Wonderful Company

Software qa engineer

Recommend

CEO approval

Business outlook

Pros

Great people, good product, perks and salary

Cons

None that I remember, maybe being fully remote at the time was a bit hard.

Viewing 1 - 3 of 283 Reviews

Jobs at ChowNow

Director, Account Management

Remote

·

USD 160K - USD 231K /yr

(Employer provided)

View job

Senior Revenue Operations Manager

Remote

·

USD 130 - USD 130 /hr

(Employer provided)

View job

Backend Engineer, Senior

Remote

·

USD 170K - USD 221K /yr

(Employer provided)

View job

Territory Sales Manager, Richmond

Richmond, VA

View job

ChowNow

ChowNow Reviews

Company ratings over time

Reviews by job title

Had an amazing time while I was there

Fast-paced, mission driven company with real opportunity if you can handle the growth curve

Wonderful Company

Jobs at ChowNow

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