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Cleveland Public Library

Engaged employer

Cleveland Public Library Reviews

3.0

53% would recommend to a friend

(58 total reviews)

Felton Thomas, Jr.

31% approve of CEO

34% positive business outlook

Cleveland Public Library has an employee rating of 3.0 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cleveland Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

58 reviews
5.0
2 June 2025

Good Work Environment

Recommend
CEO approval
Business outlook

Pros

I have a great supervisor who is very laid back. All of my coworkers are nice and supportive. No micromanaging but everyone gets the job done.

Cons

Sometimes the patrons can be very difficult and will burn you out but that has nothing to do with the company, just the nature of the job.

5.0
29 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Very competitive wages compared to public libraries in the area, in large part thanks to the union. No evening shifts. Generous PTO. The library seems to be hiring in all positions left and right, so there are many opportunities for advancement or to move to a branch closer to home. Aside from the general duties of a public service staff (faxing, processing materials, library card sign-ups, customer service), you can make this job what you'd like. If you love working with kids, you can plan fun programs for children. If you love knitting, start a knitting circle! Depending on your branch, you may have a lot of down time, and it's a great opportunity to plan programs that center around community interests. You will get to know your regular patrons, so if you love getting to know your community and if helping people at their best and worst makes motivates you, this job is for you!

Cons

Working every other Saturday, inflexible hours, some frustrating patrons, too much complaining from some long-time staff members. Management can vary from branch to branch, which can make your experience more positive or negative.

5.0
10 Feb 2022

Great career

Recommend
CEO approval
Business outlook

Pros

Self-Fulfilling Job, Great Pay, Work atmosphere great (depending on location), Management generally isn't strict (again depending on location, but the majority of locations have lax management.), Pay increases are fair and happen often enough. Genuinely, I feel happy working here.

Cons

Difficult to become full time, they don't hire often enough despite many vacancies, Limited hours (Even more so for Pages)

Viewing 1 - 3 of 58 Reviews

Glassdoor has 59 Cleveland Public Library reviews submitted anonymously by Cleveland Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Cleveland Public Library is right for you.