Does Coffee #1 pay their employees well?

According to anonymously submitted Glassdoor reviews, Coffee #1 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Coffee #1. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coffee #1?

57% of Coffee #1 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coffee #1 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Coffee #1?

Barista (123) , Store Manager (36) , Manager (17) , Assistant Manager (13) , Cashier/Barista (6) , Shift Leader (3) , ASM- Assistant Store Manager (2) , Assistant Store Manager (2) , Barista, Shift Supervisor (2) , Barrister (2) , Project Manager (2) , Support Centre Employee (2)

What are the pros of working at Coffee #1 according to real employee reviews?

"Great Team and overall great experience" ((in 17 reviews)); "Great people to work with." ((in 16 reviews)); "I originally trained at a different store where staff were friendly and encouraging." ((in 13 reviews)); "Great training" ((in 12 reviews)); "Nice hours Free drinks Flexible" ((in 11 reviews))

What are the cons of working at Coffee #1 according to real employee reviews?

"Poor management, never staffed appropriately, head offfice seem to not care as long as they’re making a profit" ((in 24 reviews)); "Out of the 4 managers I had during my short time working here, one was friendly and helpful." ((in 17 reviews)); "Long hours that regularly extended to after the scheduled finish time" ((in 15 reviews)); "One particular area manager was absolutely horrible and managers would cry before this person came to their store." ((in 7 reviews)); "Week after week I spent putting my hours back down to 45 to ensure I meet the labour budgets despite working 55+ hours and being on less than minimum wage." ((in 7 reviews))

Coffee #1 Reviews

3.5

57% would recommend to a friend

(240 total reviews)

Bruce Newman

83% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (240 reviews)

Coffee #1 has an employee rating of 3.5 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coffee #1 employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

240 reviews

5.0

17 Mar 2026

Brilliant Company

Manager

Recommend

CEO approval

Business outlook

Pros

Good Discounts, Good Company Values. Treats Staff Well

Cons

Sometimes long hours but it's hospitality

5.0

28 May 2025

You matter

Store manager

Recommend

CEO approval

Business outlook

Pros

You're not just a number. If you stick around and do a good job, people get to know you. Career progression plan works and we do have great conferences 😊

Cons

There is only so much coffee you can have... 😉

Coffee #1 Response

1y

Thank you for your review! we are glad you're enjoying your time working at Coffee#1 and thank you for your continued service! your feedback is very important to us to continually improve and support our teams! please don't hesitate to contact us at peopleteam@coffee1.co.uk if you have any further feedback

5.0

22 Apr 2025

Lovely business

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

lovely people to work with

Cons

Smelling like coffee and working saturdays sometimes

Coffee #1 Response

1y

Thank you for your review! we're glad you enjoyed your time working at Coffee#1 and thank you for your service! your feedback is very important to us to continually improve and support our teams! please don't hesitate to contact us at peopleteam@coffee1.co.uk if you have any further feedback

Viewing 1 - 3 of 240 Reviews

Jobs at Coffee #1

Barista (Lone Worker)

Barista (Lone Worker)

Ashby de la Zouch, England

Barista (Lone Worker)

Stoke-on-Trent, England

Barista (Lone Worker)

Stoke-on-Trent, England

Barista (Lone Worker)

Coffee #1

Coffee #1 Reviews

Company ratings over time

Reviews by job title

Brilliant Company

You matter

Lovely business

Jobs at Coffee #1

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