Does DFS pay their employees well?

According to anonymously submitted Glassdoor reviews, DFS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at DFS. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at DFS?

59% of DFS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DFS 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at DFS?

Sales (31) , Sales Associate (23) , Assistant Sales Manager (22) , Sales Assistant (12) , Sales Manager (12) , Sales Advisor (10) , General Manager (9) , Manager (7) , Sales Representative (7) , Branch General Manager (5) , Sales Executive (5) , Sales Office Administrator (5) , Sales Person (5) , Store Manager (5) , Administrative (4)

What are the pros of working at DFS according to real employee reviews?

"Pay is good and potention to write your own cheque" ((in 28 reviews)); "Great teams and supportive environment" ((in 21 reviews)); "good money to be earned there is nothing else good about the company" ((in 18 reviews)); "good pay good training and progression" ((in 17 reviews)); "Great colleagues sit down when quiet" ((in 12 reviews))

What are the cons of working at DFS according to real employee reviews?

"Long hours and hard to take breaks" ((in 32 reviews)); "The management is poor." ((in 16 reviews)); "No work life balance" ((in 14 reviews)); "KPI targets and senior management" ((in 5 reviews)); "Bullying managers shouting swearing and talking to you like dirt." ((in 5 reviews))

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DFS

DFS Reviews

3.5

59% would recommend to a friend

(367 total reviews)

Tim Stacey

69% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (367 reviews)

DFS has an employee rating of 3.5 out of 5 stars, based on 367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DFS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

367 reviews

5.0

5 Feb 2026

Ideal job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Supportive Encouraging Good bonuses Commission structure

Cons

There's a lot to learn

5.0

26 Nov 2025

Dfs as a company

Sales associate

Recommend

CEO approval

Business outlook

Pros

Flexible hours, diverse and inclusive tram, options for overtime, supportive team, sales commission, flexible with holiday days and work life balance, in depth training, not a pushy sales environment over all a very positive place to work.

Cons

Downtime when there are no customers in the store but we always have time to do extra training.

5.0

14 Sept 2025

Great employer

Central customer support advisor

Recommend

CEO approval

Business outlook

Pros

Lovely people, lovely place. Family feel

Cons

None really, im really happy

Viewing 1 - 3 of 367 Reviews

Jobs at DFS

Retail Sales Advisor -32 Hours

Retail Sales Advisor - 20 Hours

Housekeeper - 20 Hours

Housekeeper - 18 Hours

Retail Sales Advisor - 30 Hours

Birstall, East Midlands, England

GBP 13 - GBP 13 /hr

(Employer provided)

View job

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